Monthly Archives: April 2014

Helpdeskers, Support Multiple Customers in a Single YouTrack Thread

Starting with v5.1, YouTrack can be used as a helpdesk without having to create accounts for your customers (the setup process is described here). Well, we’ve just released YouTrack 5.2 which enhances this functionality by allowing you to support multiple … Continue reading

Posted in features, how-to, release, tips | Tagged , , | 15 Comments

Cross-project Agile Boards in YouTrack: The Best Recipes

Today we would like to tell you about cross-project Agile boards and monitoring your work progress in several projects through a sprint or any other iteration. General use case My team works on two projects simultaneously, and I want to … Continue reading

Posted in how-to, tips | Tagged , , , , | 3 Comments