Category Archives: tips

Tips on getting things done in YouTrack

18 Useful Reports for Your Development Team

For every development team, keeping track of its activities is important. Your project tracking tool is the perfect place for creating reports and analyzing these activities. However, sometimes it’s not obvious which reports you need to productively manage, plan and … Continue reading

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Webinar Recording: Making YouTrack Follow Your Process

The recording of our June 4th webinar with Dmitri Nesteruk, Making YouTrack Follow Your Process, is now available on JetBrains YouTube Channel. In this webinar, we demonstrated the ways YouTrack allows the issue tracking process to be customized so as … Continue reading

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Helpdeskers, Support Multiple Customers in a Single YouTrack Thread

Starting with v5.1, YouTrack can be used as a helpdesk without having to create accounts for your customers (the setup process is described here). Well, we’ve just released YouTrack 5.2 which enhances this functionality by allowing you to support multiple … Continue reading

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Cross-project Agile Boards in YouTrack: The Best Recipes

Today we would like to tell you about cross-project Agile boards and monitoring your work progress in several projects through a sprint or any other iteration. General use case My team works on two projects simultaneously, and I want to … Continue reading

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Multi-Level Agile Boards or How We Support Epics

We get quite a few questions from our customers which can be summed up as “Does YouTrack support multi-level agile boards, and do you have epics?” The short answer is “Yes.” For the long answer, please read on. What is … Continue reading

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Using YouTrack 5.1 as Your Help Desk

Update: With the YouTrack 5.2 we introduced the enhanced Help Desk workflow that allows you to support multiple customers in a single ticket/issue. Please refer to the Helpdeskers, Support Multiple Customers in a Single YouTrack Thread blog post for the Help Desk … Continue reading

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Feel The Power of The Workflows

Enrich your processes – take full advantage of YouTrack’s customizable workflows Workflow system As you know, YouTrack comes with default built-in workflows, which can be attached from the Workflow tab in Administration > Project. Some YouTrack customers go further and … Continue reading

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Chat with YouTrack Jabber-Bot

Today we would like to introduce you to our YouTrack Jabber-Bot – a killer feature in YouTrack 4.2. Check the demo by Hadi Hariri. With this awesome feature, you can talk with your YouTrack via Jabber. Send search requests and … Continue reading

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Webinar Recording. From Bug Tracking Chaos to Issue Management

As you remember on March 12 we organized a webinar “Umbraco meets YouTrack: From Bug Tracking Chaos to Issue Management” with Umbraco Project Manager Sebastiaan Janssen and JetBrains Technical Evangelist Hadi Hariri. The recording is now available JetBrains.tv and YouTube. … Continue reading

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Upcoming Webinar. March, 12. Umbraco Meets YouTrack: From Bug Tracking Chaos to Issue Management

Join us Tuesday, March 12th for our free webinar, Umbraco Meets YouTrack: From Bug Tracking Chaos to Issue Management. Umbraco’s Project Manager Sebastiaan Janssen will go through the wide range of YouTrack features he uses to easily stay on top of … Continue reading

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