Category Archives: tips

Tips on getting things done in YouTrack

Using YouTrack 5.1 as Your Help Desk

Update: With the YouTrack 5.2 we introduced the enhanced Help Desk workflow that allows you to support multiple customers in a single ticket/issue. Please refer to the Helpdeskers, Support Multiple Customers in a Single YouTrack Thread blog post for the Help Desk … Continue reading

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Feel The Power of The Workflows

Enrich your processes – take full advantage of YouTrack’s customizable workflows Workflow system As you know, YouTrack comes with default built-in workflows, which can be attached from the Workflow tab in Administration > Project. Some YouTrack customers go further and … Continue reading

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Chat with YouTrack Jabber-Bot

Today we would like to introduce you to our YouTrack Jabber-Bot – a killer feature in YouTrack 4.2. Check the demo by Hadi Hariri. With this awesome feature, you can talk with your YouTrack via Jabber. Send search requests and … Continue reading

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Webinar Recording. From Bug Tracking Chaos to Issue Management

As you remember on March 12 we organized a webinar “Umbraco meets YouTrack: From Bug Tracking Chaos to Issue Management” with Umbraco Project Manager Sebastiaan Janssen and JetBrains Technical Evangelist Hadi Hariri. The recording is now available and YouTube. … Continue reading

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Upcoming Webinar. March, 12. Umbraco Meets YouTrack: From Bug Tracking Chaos to Issue Management

Join us Tuesday, March 12th for our free webinar, Umbraco Meets YouTrack: From Bug Tracking Chaos to Issue Management. Umbraco’s Project Manager Sebastiaan Janssen will go through the wide range of YouTrack features he uses to easily stay on top of … Continue reading

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Hosting a YouTrack instance on Windows Azure

YouTrack can be installed on different platforms. We have a stand-alone version which can be downloaded and installed on your own server. If you prefer a cloud-hosted solution we have YouTrack InCloud available for you. There is always a third … Continue reading

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YouTrack & Pomodoro: Because Your Time Is Valuable

Today I want to tell you about how I met… no, sorry, not that… about the Pomodoro Technique® and how it can be supported in YouTrack. This amusing story serves as an example of how powerful a custom workflow can … Continue reading

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Creating an alternative UI for YouTrack

Customers often ask us whether submitting issues in YouTrack is complicated, in the sense that if it requires many fields to be filled in. Need being of course, that many QA departments don’t want to spend too much time filling … Continue reading

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Using the Agile Board for Scrum Project – Watch 5 Minutes Demo

We are pleased to present a really short video, demonstrating how to setup and use effectively YouTrack’s 4.0 Agile Board for your Scrum project. Please watch Scrum with YouTrack 4.0 demo.

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Get Involved In YouTrack Community!

Do you know what we at JetBrains consider one of the key aspects of creating a great product? Building and maintaining a strong and committed community. And we do want to see it well-connected and organized. So we’ve decided to … Continue reading

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