{"id":346015,"date":"2023-04-27T11:37:38","date_gmt":"2023-04-27T10:37:38","guid":{"rendered":"https:\/\/blog.jetbrains.com\/?post_type=youtrack&#038;p=346015"},"modified":"2023-05-12T11:02:45","modified_gmt":"2023-05-12T10:02:45","slug":"helpdesk-projects-arrive-in-youtrack","status":"publish","type":"youtrack","link":"https:\/\/blog.jetbrains.com\/ko\/youtrack\/2023\/04\/helpdesk-projects-arrive-in-youtrack\/","title":{"rendered":"YouTrack\uc5d0 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8 \ub3c4\uc785"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/blog_image_kor-2x.png\" alt=\"\" class=\"wp-image-339591\"\/><\/figure>\n\n\n\n<p>YouTrack 2023.1\uc5d0\ub294 \uc678\ubd80 \ubc0f \ub0b4\ubd80 \uace0\uac1d \ubaa8\ub450\ub97c \uc704\ud574 \uace0\uac1d \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \uac04\uc18c\ud654\ud560 \uc218 \uc788\ub294 YouTrack Helpdesk\uac00 \ub3c4\uc785\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8 \ud0c0\uc785, \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc744 \uc704\ud55c \ub300\ud3ed\uc801\uc778 \uac1c\uc120, \ubb34\uc81c\ud55c \uace0\uac1d \ubc0f \uace0\uac1d \uc694\uccad\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uac16\ucd98 YouTrack\uc740 \uc0ac\uc6a9\ud558\uae30 \uc26c\uc6b4 \ud558\ub098\uc758 \ub3c4\uad6c\ub85c \ud300\uc758 \ubaa8\ub4e0 \ud504\ub85c\uc81d\ud2b8\uc5d0\uc11c \uc804\ubb38\uc801\uc778 \uace0\uac1d \uc9c0\uc6d0\uc744 \ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ubb3c\ub860 YouTrack 2023.1\uc758 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc740 \uc774\ubfd0\ub9cc\uc774 \uc544\ub2d9\ub2c8\ub2e4. \uc9c0\uc2dd \ubca0\uc774\uc2a4\uac00 \uac1c\uc120\ub418\uc5b4 \uacf5\uac1c \ubb38\uc11c\uc640 FAQ\ub97c \ub354 \uc27d\uac8c \uc791\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \ub354 \uc27d\uac8c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud560 \uc218 \uc788\ub3c4\ub85d Zendesk\uc640 \uba54\uc77c\ud568 \ud1b5\ud569 \uae30\ub2a5\uc774 \uac1c\uc120\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc791\uc5c5 \ubc0f \uc790\ub8cc\uc5d0 Miro \ubcf4\ub4dc\uc640 Google Drive \ub3d9\uc601\uc0c1\uc744 \uc0bd\uc785\ud558\ub294 \uae30\ub2a5\uacfc \uac19\uc740 \uc0c8\ub85c\uc6b4 \ucf58\ud150\uce20 \uc635\uc158\uc744 \uc774\uc6a9\ud558\uba74 \uc9c0\uc2dd \ubca0\uc774\uc2a4, \ud2f0\ucf13 \ubc0f \uc791\uc5c5\uc758 \ub0b4\uc6a9\uc744 \ud48d\ubd80\ud558\uac8c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">YouTrack Helpdesk \uac04\ub2e8\ud788 \uc0b4\ud3b4\ubcf4\uae30<\/h2>\n\n\n\n<figure class=\"wp-block-video\"><video controls loop poster=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/HDVideo_poster.png\" src=\"https:\/\/resources.jetbrains.com\/storage\/products\/youtrack\/video\/HD_video_wv.mp4\" playsinline><\/video><\/figure>\n\n\n<p>YouTrack Helpdesk \uacbd\ud5d8\uc740 \uc0c8\ub85c\uc6b4 \uc804\uc6a9 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8 \ud0c0\uc785\uc73c\ub85c \uc2dc\uc791\ub429\ub2c8\ub2e4. \uc774 \ud504\ub85c\uc81d\ud2b8\ub294 \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uacfc \uae30\ud0c0 \ud300\uc6d0\uc744 \uc5fc\ub450\uc5d0 \ub450\uace0 \uc124\uacc4\ub418\uc5b4 \uc678\ubd80 \uace0\uac1d\uc744 \uc704\ud55c \uc9c0\uc6d0 \uc2dc\uc2a4\ud15c\uc744 \uad6c\uc131\ud558\uac70\ub098 \ub0b4\ubd80 \uace0\uac1d\uc744 \uc704\ud55c \uc11c\ube44\uc2a4 \ub370\uc2a4\ud06c\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud300\uc774 \uad00\ub9ac\ud558\ub294 \ub2e4\ub978 \ud504\ub85c\uc81d\ud2b8\uc640 \ud568\uaed8 \uc798 \uc54c\uace0 \uc990\uaca8 \uc0ac\uc6a9\ud558\ub294 \ub3d9\uc77c\ud55c YouTrack \uc778\ud130\ud398\uc774\uc2a4\uc5d0\uc11c \uc774\ub7ec\ud55c \ud504\ub85c\uc81d\ud2b8 \uc791\uc5c5\uc744 \uc218\ud589\ud574 \ubcf4\uc138\uc694. \uc774\uba54\uc77c \ub610\ub294 \uc6f9\uc0ac\uc774\ud2b8\ub098 \ub0b4\ubd80 \ud3ec\ud138\uc5d0 \uad6c\ucd95\ud560 \uc218 \uc788\ub294 \uc0ac\uc6a9\uc790 \uc9c0\uc815 \uac00\ub2a5\ud55c \uc591\uc2dd\uc744 \ud1b5\ud574 \uace0\uac1d \uc694\uccad\uc744 \uc218\uc9d1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub807\uac8c \uc218\uc9d1\ud55c \uc694\uccad\uc740 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\uc5d0 \ud2f0\ucf13\uc73c\ub85c \ub4e4\uc5b4\uc635\ub2c8\ub2e4.<\/p>\n<p>\ud2f0\ucf13\uc744 \ucc98\ub9ac\ud560 \ub54c \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc740 \ub0b4\ubd80 \ubc0f \uc678\ubd80 \ub313\uae00, \uc11c\uba85 \ubc0f \ub2f5\ubcc0 \ud15c\ud50c\ub9bf, \uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA) \uad00\ub9ac \uae30\ub2a5\uacfc \uac19\uc740 \uc77c\ubc18\uc801\uc778 \uc9c0\uc6d0 \uc2dc\ub098\ub9ac\uc624\uc5d0 \ud2b9\ud654\ub41c \ub2e4\uc591\ud55c \ub3c4\uad6c\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud2f0\ucf13\uc774 \uc5c5\ub370\uc774\ud2b8\ub418\uba74 \uc774\uba54\uc77c\uc744 \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c \uc804\ub2ec\ub429\ub2c8\ub2e4.<\/p>\n<p>YouTrack\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uacfc \ub354\uc6b1 \uae34\ubc00\ud558\uac8c \uc18c\ud1b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc694\uccad\uc790\ub294 YouTrack URL\uc744 \ub530\ub77c \uc790\uc2e0\uc758 \ud2f0\ucf13\uacfc \uacf5\uac1c \uc9c0\uc2dd \ubca0\uc774\uc2a4 \ucf58\ud150\uce20\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc2dd \ubca0\uc774\uc2a4\uc5d0\ub294 \ud300\uc6d0\ub9cc \ubcfc \uc218 \uc788\ub294 \ubb38\uc11c\ubfd0\ub9cc \uc544\ub2c8\ub77c \uacf5\uac1c\uc801\uc73c\ub85c \uc0ac\uc6a9 \uac00\ub2a5\ud55c FAQ, \ubb38\uc11c \ubc0f \uc694\uccad\uc790\uc5d0\uac8c \uc720\uc6a9\ud55c \uae30\ud0c0 \ub9ac\uc18c\uc2a4\uac00 \uc800\uc7a5\ub429\ub2c8\ub2e4.<\/p>\n<p>\ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\uc5d0\uc11c\ub294 \ubb34\uc81c\ud55c\uc758 \uace0\uac1d\uacfc \uc694\uccad\uc744 \ubb34\ub8cc\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uac01 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\uc5d0\uc11c\ub294 YouTrack Server\uc640 YouTrack Cloud\uc5d0\uc11c \ubaa8\ub4e0 \uae30\ub2a5\uc744 \ubb34\ub8cc\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 3\uba85\uc758 \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc774 \uc9c0\uc6d0\ub429\ub2c8\ub2e4. \uc9c0\uc6d0 \ud300\uc758 \uaddc\ubaa8\uac00 \ucee4\uc9c0\uba74 \uc5b8\uc81c\ub4e0\uc9c0 4\uba85 \uc774\uc0c1\uc758 \uc0c1\ub2f4\uc6d0\uc744 \uc704\ud55c \uc720\ub8cc \uad6c\ub3c5\uc73c\ub85c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc874\uc5d0 \ub2e4\ub978 \ud5ec\ud504\ub370\uc2a4\ud06c \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\ub294 \uacbd\uc6b0, <a href=\"https:\/\/www.jetbrains.com\/ko-kr\/store\/competitive\/youtrackhelpdesk\/\" target=\"_blank\" rel=\"noopener\">10\uba85\uc758 \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uae4c\uc9c0 1\ub144\uac04 \ubb34\ub8cc\ub85c YouTrack Helpdesk Cloud<\/a>\ub97c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 <a href=\"https:\/\/www.jetbrains.com\/ko-kr\/youtrack\/buy\/\" target=\"_blank\" rel=\"noopener\">YouTrack Helpdesk<\/a>\uc758 \uac00\uaca9 \ucc45\uc815 \ud398\uc774\uc9c0\ub97c \ud655\uc778\ud558\uc138\uc694.<\/p>\n<h2 class=\"wp-block-heading\">\ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\ub294 \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0 \ubc0f \uae30\ud0c0 \ud300\uc6d0\uc744 \uc5fc\ub450\uc5d0 \ub450\uace0 \uc124\uacc4<\/h2>\n<p>\uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc774 \uace0\uac1d\uacfc \uc18c\ud1b5\ud560 \uc218 \uc788\ub294 \ud3b8\ub9ac\ud55c \uc791\uc5c5 \uacf5\uac04 \uc5c6\uc774 \uc591\uc9c8\uc758 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uae30\ub294 \ub9e4\uc6b0 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uadf8\ub798\uc11c JetBrains\uc5d0\uc11c\ub294 \uc5ec\ub7ec \uc9c0\uc6d0 \ud300\uc758 \ud53c\ub4dc\ubc31\uc744 \uacbd\uccad\ud558\uace0 \ud2f0\ucf13\uc744 \uc6d0\ud65c\ud558\uac8c \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uae30\ub2a5\uc744 \uc870\ud569\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d \uc911\uc2ec \uc0ac\uace0\ub294 \uace0\uac1d \uc694\uccad\uc744 \ucc98\ub9ac\ud560 \ub54c \uc5ec\ub7ec \ud300\uc6d0\uc744 \ucc38\uc5ec\uc2dc\ud0a4\ub294 \ub370\uc11c \uc2dc\uc791\ub418\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. YouTrack Helpdesk\ub97c \uc0ac\uc6a9\ud558\uba74 \ub2e4\uc591\ud55c \ud300\uc758 \uad6c\uc131\uc6d0\uc774 \ud611\ub825\ud558\uc5ec \uc9c0\uc6d0 \ud2f0\ucf13\uc744 \ucc98\ub9ac\ud558\uace0 \ubb38\uc81c\ub97c \uc27d\uac8c \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucee8\ud14d\uc2a4\ud2b8 \uc804\ud658\uc73c\ub85c \uc778\ud55c \uc2dc\uac04 \uc190\uc2e4\uc774 \uac70\uc758 \uc5c6\uc73c\ubbc0\ub85c \ub2e4\ub978 \ud300\uc6d0\uc774 \uc790\uc2e0\uc758 \uc5c5\ubb34 \uc0dd\uc0b0\uc131\uc5d0 \ud53c\ud574\ub97c \ubcf4\ub294 \uc77c \uc5c6\uc774 \uc0c1\ub2f4\uc6d0\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3 class=\"wp-block-heading\">\uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc744 \uc704\ud55c \ud5ec\ud504\ub370\uc2a4\ud06c<\/h3>\n<p><strong>\uace0\uac1d\uc73c\ub85c\ubd80\ud130 \ud544\uc694\ud55c \uc815\ubcf4 \uc218\uc9d1<\/strong><\/p>\n<p>YouTrack Helpdesk\ub97c \uc0ac\uc6a9\ud558\uba74 \uc774\uba54\uc77c\uacfc \uc0ac\uc6a9\uc790 \uc9c0\uc815 \uac00\ub2a5\ud55c \uc591\uc2dd\uc744 \ud1b5\ud574 \ud2f0\ucf13\uc744 \uc218\uc9d1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc591\uc2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \ud2f0\ucf13\uc744 \uc218\uc9d1\ud558\uba74 \ud544\uc218 \ubc0f \uc120\ud0dd \ud544\ub4dc\ub97c \uc720\uc5f0\ud558\uac8c \uc9c0\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc591\uc2dd\uc744 \uc644\uc131\ud558\uace0 YouTrack \ube44\uc8fc\uc5bc \uc5d0\ub514\ud130\uc5d0\uc11c \ubaa8\uc591\uc774 \ub9c8\uc74c\uc5d0 \ub4e4\uba74 \uac04\ub2e8\ud788 \ucf54\ub4dc \ube14\ub85d\uc744 \ubcf5\uc0ac\ud558\uc5ec \uace0\uac1d\uc774 \uc0ac\uc6a9\ud560 \uc0ac\uc774\ud2b8\uc5d0 \uc0bd\uc785\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343862\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Bp_formwithcaptcha_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>\ud2f0\ucf13 \uac1c\uc694<\/strong><\/p>\n<p>\uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc774 \ub4e4\uc5b4\uc624\ub294 \ud2f0\ucf13\uc744 \ucc98\ub9ac\ud560 \ub54c \ucd5c\uc801\uc758 \uc2dc\uc791 \uc704\uce58\ub294 \uc804\uc6a9 \ud5ec\ud504\ub370\uc2a4\ud06c \ubdf0\uc785\ub2c8\ub2e4. \ubaa8\ub4e0 \ud2f0\ucf13\uc758 \uac1c\uc694\ub97c \ud655\uc778\ud558\uac70\ub098 &#8216;\ubaa8\ub4e0 \ud2f0\ucf13&#8217;, &#8216;\ubbf8\ud574\uacb0 \ud2f0\ucf13&#8217;, &#8216;\ub098\uc5d0\uac8c \ud560\ub2f9\ub41c \ud2f0\ucf13&#8217; \ub4f1\uacfc \uac19\uc740 \uc0ac\uc804 \uc815\uc758\ub41c \uac80\uc0c9 \ubaa9\ub85d\uc744 \uc27d\uac8c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc591\ud55c \ud544\ud130\uc640 \uc0ac\uc6a9\uc790 \uc9c0\uc815 \uac00\ub2a5\ud55c \uc5f4\uc744 \ud1b5\ud574 \ud544\uc694\ud55c \uc138\ubd80 \uc815\ubcf4\ub97c \uac80\ud1a0\ud560 \uc218 \uc788\uc73c\uba70 \uc5b8\uc81c\ub4e0\uc9c0 \ud544\ud130\ub9c1\ub41c \uac80\uc0c9 \uacb0\uacfc\ub97c \uc800\uc7a5\ud558\uc5ec \ub098\uc911\uc5d0 \ud655\uc778\ud558\uac70\ub098 \ub3d9\ub8cc\uc640 \uac04\ub2e8\ud788 \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-344232\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Bp_TicketOverview_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>\ud300\uacfc \ud2f0\ucf13\uc5d0 \ub300\ud574 \ub17c\uc758\ud558\uace0 \ub2f5\ubcc0\uc744 \uac8c\uc2dc<\/strong><\/p>\n<p>\ud2f0\ucf13\uc5d0 \ub313\uae00\uc744 \ub2ec \ub54c \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc740 \uc751\ub2f5\uc744 \uace0\uac1d\uc5d0\uac8c \uc9c1\uc811 \ubcf4\ub0b4\uac70\ub098 \ub0b4\ubd80\uc5d0 \ubcf4\uad00\ud558\ub3c4\ub85d \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud6c4\uc790\uc758 \uacbd\uc6b0, \ub2e4\ub978 \ud300\uc6d0\uc774 \uc5ec\uc804\ud788 \ud1a0\ub860\uc5d0 \ucc38\uc5ec\ud560 \uc218 \uc788\uc9c0\ub9cc \ub2f5\ubcc0\uc740 \ub0b4\ubd80\uc5d0\uc11c\ub9cc \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud574\uacb0\ucc45\uc774 \uc900\ube44\ub418\uba74 \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc740 \uace0\uac1d\uc5d0\uac8c \uc774\uba54\uc77c\ub85c \uc804\uc1a1\ub418\ub294 \uc678\ubd80 \ub2f5\ubcc0\uc744 \uac8c\uc2dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uba54\uc2dc\uc9c0\uc5d0 \uc624\ud0c0\ub098 \uc2e4\uc218\uac00 \uc788\ub294 \uacbd\uc6b0 \uc0c1\ub2f4\uc6d0\uc774 60\ucd08 \ub0b4\uc5d0 \ub313\uae00\uc758 \uac8c\uc2dc\ub97c \ucde8\uc18c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-344244\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Bp_intcomments_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>\uc0ac\uc804 \uc815\uc758\ub41c \uc11c\uba85 \ubc0f \ub2f5\ubcc0 \ud15c\ud50c\ub9bf \uc0ac\uc6a9<\/strong><\/p>\n<p>\ub3d9\uc77c\ud55c \ub2f5\ubcc0\uc744 \ubc18\ubcf5\ud574\uc11c \uc785\ub825\ud574\uc57c \ud558\ub294 \uacbd\uc6b0, \ub2f5\ubcc0 \ud15c\ud50c\ub9bf\uacfc \uc790\ub3d9 \uc11c\uba85\uc73c\ub85c \uc2dc\uac04\uc744 \uc808\uc57d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8 \uc124\uc815\uc5d0\uc11c \ud15c\ud50c\ub9bf\uc5d0 \uc77c\ubc18\uc801\uc778 \ub2f5\ubcc0\uc744 \ucd94\uac00\ud55c \ub2e4\uc74c \ub313\uae00\uc744 \uac8c\uc2dc\ud560 \ub54c \uc774\ub97c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc6d0 \uc11c\uba85\uc744 \uc0ac\uc804 \uc815\uc758\ud558\uc5ec \uc0c1\ub2f4\uc6d0\uc758 \ubaa8\ub4e0 \uacf5\uac1c \ud68c\uc2e0\uc5d0 \uc790\ub3d9\uc73c\ub85c \uc774\ub97c \ucd94\uac00\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-344255\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Bp_Templates_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>SLA\ub85c \uc751\ub2f5 \uc2dc\uac04 \ucd94\uc801<\/strong><\/p>\n<p>\ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\ub97c \uc0ac\uc6a9\ud558\uba74 \ud300\uc774 SLA\ub97c \ubcf4\ub2e4 \uc27d\uac8c \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadfc\ubb34\uc77c \ubc0f \uc2dc\uac04, \uc720\ud615, \uc6b0\uc120 \uc21c\uc704 \ub4f1\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \uae30\uc900\uc5d0 \ub530\ub77c \uc694\uccad\uc5d0 \uc608\uc0c1\ub418\ub294 \ucc98\ub9ac \uc2dc\uac04\uc744 \uc9c0\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. YouTrack\uc740 \uc2e4\uc81c SLA \ud0c0\uc784\ub77c\uc778\uc73c\ub85c \ud2f0\ucf13\uc744 \uc790\ub3d9 \uc5c5\ub370\uc774\ud2b8\ud569\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-345377\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Bp_SLA_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>\uc6cc\ud06c\ud50c\ub85c\ub97c \ud1b5\ud574 \uc9c0\uc6d0 \uc790\ub3d9\ud654&nbsp;<\/strong><\/p>\n<p>YouTrack \uc6cc\ud06c\ud50c\ub85c\ub294 \uace0\uac1d\uacfc \ud300 \ubaa8\ub450\uc5d0 \ub9de\uac8c \ud504\ub85c\uc138\uc2a4\ub97c \uc0ac\uc6a9\uc790 \uc9c0\uc815\ud560 \uc218 \uc788\ub294 \uc5ec\ub7ec \uc635\uc158\uc744 \uc81c\uacf5\ud574 \uc0c1\ub2f4\uc6d0\uc758 \uc9c0\uc6d0 \ud488\uc9c8\uc744 \ub192\uc785\ub2c8\ub2e4. \uc911\ubcf5 \ud2f0\ucf13\uc744 \ubcd1\ud569\ud558\uace0 \ub300\uae30 \uc911\uc778 \ud2f0\ucf13\uc744 \uc790\ub3d9\uc73c\ub85c \ub9c8\uac10\ud558\ub294 \ub4f1 \uc77c\ubd80 \uc0ac\uc804 \uc815\uc758\ub41c \uc6cc\ud06c\ud50c\ub85c\ub97c \uc989\uc2dc \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-345400\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Copy-of-HDWeb_Workflow_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p>\uc5b8\uc81c\ub4e0\uc9c0 \uc2dc\uac01\uc801 \uc6cc\ud06c\ud50c\ub85c \ube4c\ub354 \ub610\ub294 JavaScript \uc6cc\ud06c\ud50c\ub85c \uc5d0\ub514\ud130\ub97c \uc774\uc6a9\ud574 \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \ub354 \uac15\ub825\ud558\uac8c \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc694\uccad \uc720\ud615\uc774\ub098 \uae30\ud0c0 \uae30\uc900 \ub4f1\uc5d0 \ub530\ub77c \uc801\uc808\ud55c \ud300\uc774\ub098 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc694\uccad\uc744 \ub9ac\ub514\ub809\uc158\ud558\ub3c4\ub85d \uc6cc\ud06c\ud50c\ub85c\ub97c \uc124\uacc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343873\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_workflow_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<h3 class=\"wp-block-heading\">\ub2e4\ub978 \ud300\uc758 \uad00\uc810\uc5d0\uc11c \ubcf8 \ud5ec\ud504\ub370\uc2a4\ud06c<\/h3>\n<p>\uc9c0\uc6d0 \ud300\uacfc \ud68c\uc0ac\uc758 \ub098\uba38\uc9c0 \uad6c\uc131\uc6d0\uc774 \uc694\uccad\uc5d0 \ub300\ud574 \ub354 \ud611\uc870\ud560\uc218\ub85d \uace0\uac1d\uc774 \ud544\uc694\ud55c \ub2f5\ubcc0\uc744 \uc5bb\uc744 \uac00\ub2a5\uc131\uc774 \ub192\uc544\uc9d1\ub2c8\ub2e4.&nbsp;<\/p>\n<p><strong>\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubcf4\uc548 \ubcf4\uc7a5<\/strong><\/p>\n<p>\uc9c0\uc6d0 \ud504\ub85c\uc81d\ud2b8 \uc790\uccb4\ub294 \ubaa8\ub4e0 \uc694\uccad\uc790\uac00 \ubcfc \uc218 \uc788\uc9c0\ub9cc \ud504\ub85c\uc81d\ud2b8 \ub0b4\uc758 \ud2f0\ucf13\uc740 \ud574\ub2f9 \ud2f0\ucf13\uc744 \ub9cc\ub4e0 \uc694\uccad\uc790\uc640 \uc9c0\uc6d0 \ud300\ub9cc \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud2f0\ucf13\uc758 \ubaa8\ub4e0 \uc815\ubcf4\uc640 \ud2f0\ucf13 \ub0b4\uc5d0\uc11c\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc740 \uc644\ubcbd\ud558\uac8c \ubcf4\ud638\ub418\uba70 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8 \ud300\uacfc \uc694\uccad\uc790\ub9cc \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc694\uccad\uc790\ub294 \uc790\uc2e0\uc774 \uc81c\ucd9c\ud55c \ud2f0\ucf13\ub9cc \ubcfc \uc218 \uc788\uc73c\ubbc0\ub85c \uac1c\uc778 \uace0\uac1d \ub370\uc774\ud130\ub294 \uacf5\uac1c\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ud300 \ub0b4\ubd80\uc5d0\uc11c\uc758 \uacf5\uac1c \uc218\uc900 \uc124\uc815\uc740 \uc5b8\uc81c\ub4e0\uc9c0 \uc5c5\ub370\uc774\ud2b8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc6d0 \uc0c1\ub2f4\uc6d0\uc73c\ub85c \ud611\uc5c5\ud558\ub294 \ud300\uc6d0\uc774\ub4e0, \ub2e8\uc21c\ud788 \ud504\ub85c\uc81d\ud2b8 \uad6c\uc131\uc6d0\uc73c\ub85c\uc11c \ub370\uc774\ud130\ub97c \ubcf4\uace0 \ud2f0\ucf13\uc5d0 \ub0b4\ubd80 \ub313\uae00\uc744 \uc791\uc131\ud558\ub294 \ud300\uc6d0\uc774\ub4e0, \uac01 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\uc5d0 \ucc38\uc5ec\ud560 \uc774\ub97c \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-345389\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/05\/Bp_Visibility_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p>YouTrack\uc5d0\uc11c \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\ub97c \ud65c\uc131\ud654\ud558\uace0 \ud2b9\uc815 \ud300\uc774 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uc815\ud558\ub354\ub77c\ub3c4 \uc870\uc9c1\uc758 \ub098\uba38\uc9c0 \uad6c\uc131\uc6d0\uc740 \ud574\ub2f9 \ud504\ub85c\uc81d\ud2b8\uc5d0 \uc18d\ud558\uc9c0 \uc54a\ub294 \ud55c YouTrack Helpdesk\uc640 \ud574\ub2f9 \ud2f0\ucf13\uc744 \ubcfc \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.&nbsp;<\/p>\n<p><strong>\uc27d\uac8c \ucc38\uc5ec\ud558\uc5ec \ub3c4\uc6c0 \uc81c\uacf5<\/strong><\/p>\n<p>\uc9c0\uc6d0\uc744 \uc9c1\uc811 \ub2f4\ub2f9\ud558\uc9c0 \uc54a\uace0 \ud2b9\uc815 \uc0ac\ub840\ub97c \ub17c\uc758\ud558\ub3c4\ub85d \ucd08\ub300\ubc1b\uc740 \ub3d9\ub8cc\ub294 \uc775\uc219\ud55c \uc774\uc288 \ubdf0\uc5d0\uc11c \ud2f0\ucf13 \uc791\uc5c5\uacfc \ub2e4\ub978 \uc791\uc5c5 \uc0ac\uc774\ub97c \uc27d\uac8c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc778 \uc6cc\ud06c\ud50c\ub85c\uac00 \ubaa8\ub450 \uadf8\ub300\ub85c \uc720\uc9c0\ub418\ubbc0\ub85c \uc27d\uac8c \uac1c\uc785\ud558\uc5ec \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ud2f0\ucf13 \uc54c\ub9bc\uc740 \uc791\uc5c5\uacfc \ub3d9\uc77c\ud55c \ubc29\uc2dd\uc73c\ub85c \uc804\ub2ec\ub429\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343884\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_IssuesSearch_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>\uac04\uacb0\ud55c \uac1c\uc694\ub85c \ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/strong><\/p>\n<p>YouTrack \ubcf4\uace0\uc11c\ub294 \ud2f0\ucf13\uc5d0 \ub300\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ud2f0\ucf13 \ubc30\ud3ec, \uc2dc\uac04 \ubc0f \uc0c1\ud0dc \uc804\ud658 \ub0b4\uc6a9\uc774 \ub2f4\uae34 \ubcf4\uace0\uc11c\ub294 \uad00\ub9ac\uc790\uc5d0\uac8c \uc9c0\uc6d0 \uc6cc\ud06c\ud50c\ub85c\uc5d0 \ub300\ud55c \uc911\uc694\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343895\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_reports_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p>\uc774\ub7ec\ud55c \ubcf4\uace0\uc11c\ub97c \uae30\ubc18\uc73c\ub85c \ubcc4\ub3c4\uc758 \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc0dd\uc131\ud558\uc5ec \ud2b9\uc815 \ub0a0\uc9dc\uc5d0 \uace0\uac1d \uc11c\ube44\uc2a4 \ud300\uc774 \uc5bc\ub9c8\ub098 \ubc14\uc05c\uc9c0\uc640 \uac19\uc740 \ub2e4\uc591\ud55c \uac1c\uc694\ub97c \uc5bb\uc744 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-344704\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_dashboard_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<h2 class=\"wp-block-heading\">YouTrack Helpdesk\uc5d0 \uace0\uac1d \ucd08\ub300<\/h2>\n<p>\uace0\uac1d\uc740 \ud56d\uc0c1 \uc774\uba54\uc77c\uc744 \ud1b5\ud574 \uc694\uccad\uc5d0 \ub300\ud55c \ub2f5\ubcc0\uc744 \ubc1b\uc2b5\ub2c8\ub2e4. \uadf8\ub7f0\ub370 \uace0\uac1d\uc774 \ud55c \uacf3\uc5d0\uc11c \ub354 \ub9ce\uc740 \uc815\ubcf4\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub824\uba74 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud560\uae4c\uc694? YouTrack\uc5d0 \uc9c1\uc811 \ucd08\ub300\ud558\uc138\uc694!<\/p>\n<p>\ud300\uc6d0\uacfc \ub3d9\uc77c\ud55c YouTrack URL\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc774 \uacf5\uac1c \uc9c0\uc2dd \ubca0\uc774\uc2a4\uc640 \ubaa8\ub4e0 \uacf5\uac1c \uc5c5\ub370\uc774\ud2b8\uac00 \ud3ec\ud568\ub41c \ud2f0\ucf13 \ubaa9\ub85d\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc774 \uacf5\uac1c \uc815\ubcf4\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc9c0\ub9cc \ud2f0\ucf13\uacfc \uad00\ub828\ud558\uc5ec \uc774\ub8e8\uc5b4\uc9c4 \ud300\uc758 \ub0b4\ubd80 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc740 \ubcfc \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-345297\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_RepKB_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-344420\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_RepTickets_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p>\ub610\ud55c \uace0\uac1d\uc740 \ud2f0\ucf13 \ub313\uae00\uc5d0\uc11c \ud300\uacfc \ub300\ud654\ub97c \uacc4\uc18d\ud558\uace0 \ud30c\uc77c\uc744 \ucca8\ubd80\ud558\uc5ec \ucd94\uac00 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \ub4f1\uc758 \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2 class=\"wp-block-heading\">YouTrack 2023.1\uc758 \uae30\ud0c0 \uac1c\uc120 \uc0ac\ud56d<\/h2>\n<h3 class=\"wp-block-heading\">\uc9c0\uc2dd \ubca0\uc774\uc2a4\uc5d0\uc11c \ud0dc\uadf8 \ubc0f \uac15\ub825\ud55c \uac80\uc0c9 \uae30\ub2a5 \uc0ac\uc6a9<\/h3>\n<p>YouTrack\uc758 \uc9c0\uc2dd \ubca0\uc774\uc2a4\ub294 \uc885\uc885 FAQ \ub610\ub294 \uc81c\ud488 \ubb38\uc11c\ub97c \uc791\uc131\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4. YouTrack\uc5d0\uc11c \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\uc640 \ubb34\uc81c\ud55c \uc694\uccad\uc790\uac00 \uc81c\uacf5\ub418\ub294 \uc9c0\uae08, \uace0\uac1d\uc744 \uc704\ud55c \uacf5\uac1c \uc9c0\uc2dd \ubca0\uc774\uc2a4\ub97c \uad6c\ucd95\ud558\uae30\uc5d0 \uc88b\uc740 \ub54c\uc785\ub2c8\ub2e4.&nbsp;<\/p>\n<p>YouTrack\uc5d0\uc11c\ub294 \uacf5\uac1c \uc218\uc900\uc744 \uc138\ubd84\ud654\ud560 \uc218 \uc788\uc5b4, \uc815\ubcf4\ub97c \ud2b9\uc815 \ub300\uc0c1\uc790\uc5d0\uac8c \uc804\ub2ec\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc9c0\uc2dd \ubca0\uc774\uc2a4\uc758 \uc790\ub8cc\ub294 \ud2b9\uc815 \ud504\ub85c\uc81d\ud2b8\uc5d0 \uc18d\ud558\ubbc0\ub85c, \ubcc4\ub3c4\uc758 \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\ub97c \ub9cc\ub4e4\uc5b4 \uc5ec\uae30\uc5d0\uc11c \ubaa8\ub4e0 \uc678\ubd80 \ubb38\uc11c\ub97c \uac8c\uc2dc\ud558\uace0 \uc694\uccad\uc790\uc5d0\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc6d0 \ud300 \uc785\uc7a5\uc5d0\uc11c\ub3c4 \uc9c0\uc2dd \ubca0\uc774\uc2a4\uc5d0 \ub0b4\ubd80 \uc790\ub8cc\uac00 \uc788\ub294 \uac83\uc774 \ud3b8\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub3d9\uc77c\ud55c \ud504\ub85c\uc81d\ud2b8\uc5d0 \uc800\uc7a5\ud558\uae30\ub85c \uacb0\uc815\ud558\ub294 \uacbd\uc6b0, \uc790\ub8cc \uac00\uc2dc\uc131 \uc124\uc815\uc744 \uc0ac\uc6a9\ud558\uc5ec \uacf5\uac1c\uc801\uc73c\ub85c \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub294 \ucf58\ud150\uce20\uc640 \ub0b4\ubd80 \uc804\uc6a9 \ucf58\ud150\uce20\ub97c \uc9c0\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343928\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Bp_FAQ_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p>\uc9c0\uc2dd \ubca0\uc774\uc2a4\uc5d0\uc11c \uad00\ub828 \uc815\ubcf4\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \ucc3e\uc744 \uc218 \uc788\uc73c\uba74 \uc678\ubd80 \uace0\uac1d\uacfc \ud300\uc6d0 \ubaa8\ub450\uc5d0\uac8c \ud070 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 \uc9c0\uc2dd \ubca0\uc774\uc2a4\uc758 \uac80\uc0c9 \uae30\ub2a5\uc744 \ub354\uc6b1 \uac15\ub825\ud558\uac8c \ub9cc\ub4dc\ub294 \ud544\ud130\ub97c \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc9c0\uc2dd \ubca0\uc774\uc2a4 \uc790\ub8cc\ub294 \uc774\uc81c \ub0b4\ubd80 \uc0ac\uc6a9\uc790\ub97c \uc704\ud574 \ud0dc\uadf8\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343917\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Copy-of-WN_search-articles_ko-kr.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<h3 class=\"wp-block-heading\">Zendesk \ubc0f \uba54\uc77c\ud568 \ud1b5\ud569 \uae30\ub2a5 \uac1c\uc120 \uc0ac\ud56d<\/h3>\n<p><strong>Zendesk \ud1b5\ud569 \uae30\ub2a5 \uc5c5\ub370\uc774\ud2b8.<\/strong> Zendesk\ub97c \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d \uc694\uccad\uc744 \ucc98\ub9ac\ud558\ub294 \uacbd\uc6b0 \uac1c\uc120\ub41c Zendesk \ud1b5\ud569 \uae30\ub2a5\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694. \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \uc0c8 \ub3c4\uad6c\ub85c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud558\uac70\ub098 \ub3d9\uc2dc \uc2e4\ud589\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Zendesk \ud1b5\ud569 \uae30\ub2a5\uc744 \ud65c\uc131\ud654\ud558\uba74 \ubaa8\ub4e0 \uace0\uac1d \uc694\uccad\uc744 \uac04\uc18c\ud654\ub41c \ubc29\uc2dd\uc73c\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Zendesk\uc5d0 \uc0c8 \ud2f0\ucf13\uc774 \uc0dd\uae30\uba74 \ud1b5\ud569 \uae30\ub2a5\uc744 \ud1b5\ud574 YouTrack\uc5d0\ub3c4 \uc5f0\ub3d9\ub41c \uc0c8 \ud2f0\ucf13\uc774 \uc0dd\uc131\ub429\ub2c8\ub2e4.<\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-343939\" src=\"https:\/\/blog.jetbrains.com\/wp-content\/uploads\/2023\/04\/Copy-of-WN_HDwithZD_ko-kr-1.png\" alt=\"\" width=\"2400\" height=\"1600\"><\/figure>\n<p><strong>\uba54\uc77c\ud568 \ud1b5\ud569 \uae30\ub2a5 \uac1c\uc120<\/strong>. \uc774\uba54\uc77c \uc791\uc5c5 \uc2dc \uc131\ub2a5\uacfc \uc548\uc815\uc131\uc744 \ubaa8\ub450 \uac1c\uc120\ud558\uc5ec \ud5ec\ud504\ub370\uc2a4\ud06c \ud504\ub85c\uc81d\ud2b8\uc5d0\uc11c \uba54\uc77c\ud568 \ud1b5\ud569 \ubc0f \uace0\uac1d\uacfc\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \ud6a8\uc728\uc801\uc73c\ub85c \uc774\ub8e8\uc5b4\uc9c0\ub3c4\ub85d \ud588\uc2b5\ub2c8\ub2e4. YouTrack \uad00\ub9ac\uc790\ub97c \uc704\ud574 \uba54\uc77c\ud568 \ud1b5\ud569\uc758 \uc0c1\ud0dc\ub97c \ud655\uc778\ud558\uace0 \ucc98\ub9ac\ub41c \uc774\uba54\uc77c \ud750\ub984\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \ubdf0\ub97c \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p><\/p>\n<p>\uc774 \ub9b4\ub9ac\uc2a4\uc758 \uc804\uccb4 \uae30\uc220 \uc815\ubcf4\uc640 \ubc84\uadf8 \uc218\uc815 \ubc0f \uac1c\uc120 \uc0ac\ud56d \ubaa9\ub85d\uc740 <a href=\"https:\/\/youtrack.jetbrains.com\/releaseNotes?q=%23JT%20%23Resolved%20Released%20in%20build:%202023.1.9031&amp;title=YouTrack+2023.1.9031+Release+Notes\" target=\"_blank\" rel=\"noreferrer noopener\">\ub9b4\ub9ac\uc2a4 \ub178\ud2b8<\/a>\ub97c \ud655\uc778\ud558\uace0, \uc0c8 \uae30\ub2a5\uc744 \uad6c\uc131\ud558\uae30 \uc704\ud55c \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 <a href=\"https:\/\/www.jetbrains.com\/help\/youtrack\/\" target=\"_blank\" rel=\"noopener\">\ubb38\uc11c<\/a>\ub97c \ucc38\uc870\ud558\uc138\uc694.<\/p>\n<p>YouTrack Cloud\ub97c \uc0ac\uc6a9 \uc911\uc778 \uacbd\uc6b0 JetBrains\uc758 <a href=\"https:\/\/www.jetbrains.com\/help\/youtrack\/cloud\/youtrack-cloud-maintenance-calendar.html\" target=\"_blank\" rel=\"noreferrer noopener\">\uc720\uc9c0\ubcf4\uc218 \uc77c\uc815<\/a>\uc5d0 \ub530\ub77c \uc0ac\uc6a9\uc790\uc758 YouTrack\uc774 \ubc84\uc804 2023.1\ub85c \uc790\ub3d9 \uc5c5\uadf8\ub808\uc774\ub4dc\ub429\ub2c8\ub2e4. \uc774\uc6a9 \uc911\uc778 \uc11c\ubc84 \uad6c\ub3c5\uc774 \uc788\ub294 \uacbd\uc6b0, \uc9c0\uae08 YouTrack 2023.1\uc744 <a href=\"https:\/\/www.jetbrains.com\/ko-kr\/youtrack\/download\/get_youtrack.html#section=server\" target=\"_blank\" rel=\"noopener\">\ub2e4\uc6b4\ub85c\ub4dc<\/a>\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc544\uc9c1 \ub77c\uc774\uc120\uc2a4\uac00 \uc5c6\ub294 \uacbd\uc6b0, \uad6c\uc785\ud558\uae30 \uc804\uc5d0 <a href=\"https:\/\/www.jetbrains.com\/ko-kr\/youtrack\/download\/get_youtrack.html#section=incloud\" target=\"_blank\" rel=\"noopener\">\ubb34\ub8cc \ud3c9\uac00\ud310<\/a>\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc0c8 \ubc84\uc804\uc744 \uc9c1\uc811 \uccb4\ud5d8\ud574 \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. YouTrack \ubc0f YouTrack Helpdesk\uc758 \ub77c\uc774\uc120\uc2a4 \uc635\uc158\uc5d0 \uad00\ud55c \uc790\uc138\ud55c \uc815\ubcf4\ub294 <a title=\"https:\/\/www.jetbrains.com\/ko-kr\/youtrack\/buy\" href=\"https:\/\/www.jetbrains.com\/ko-kr\/youtrack\/buy\" target=\"_blank\" rel=\"noreferrer noopener\">\uad6c\ub9e4 \ud398\uc774\uc9c0<\/a>\ub97c \ucc38\uc870\ud558\uc138\uc694.<\/p>\n<p>YouTrack Helpdesk\ub294 2023.1\ub85c \uc5c5\uadf8\ub808\uc774\ub4dc\ud55c \ud6c4, \ubaa8\ub4e0 YouTrack Server \uace0\uac1d\uacfc \ubaa8\ub4e0 YouTrack Cloud \uace0\uac1d\uc774 \ubb34\ub8cc\ub85c \uc774\uc6a9\ud558\uac70\ub098 \uc0ac\uc6a9\uc790\ub2f9 \uc694\uae08\uc774 \ubd80\uacfc\ub418\ub294 \uc0c1\uc6a9 \uad6c\ub3c5\uc73c\ub85c \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc804 \uc0ac\uc6a9\uc790 \ud328\ud0a4\uc9c0 \uad6c\ub3c5\uc774 \uc788\ub294 Cloud \uace0\uac1d\uc774 YouTrack Helpdesk\ub97c \uc2dc\uc791\ud558\ub824\uba74 \uc0c8\ub85c\uc6b4 \uc0ac\uc6a9\uc790\ub2f9 \uad6c\ub3c5 \ubaa8\ub378\ub85c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud574\uc57c \ud569\ub2c8\ub2e4. \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ub824\uba74 <a href=\"mailto:sales@jetbrains.com\">\uc601\uc5c5 \ud300\uc5d0 \ubb38\uc758<\/a>\ud574 \uc8fc\uc138\uc694.<\/p>\n<p>JetBrains\ub294 \uc5b8\uc81c\ub098 \uc5ec\ub7ec\ubd84\uc758 \uc758\uacac\uc744 \uc18c\uc911\ud788 \uc0dd\uac01\ud569\ub2c8\ub2e4. \uc544\ub798 \ub313\uae00\uc5d0 \uc758\uacac\uc744 \ub0a8\uaca8\uc8fc\uc2dc\uac70\ub098 \uad81\uae08\ud55c \uc810\uc774 \uc788\uc73c\uba74 \uc8fc\uc800 \ub9d0\uace0 <a href=\"https:\/\/youtrack-support.jetbrains.com\/hc\/en-us\/requests\/new?ticket_form_id=66282\" target=\"_blank\" rel=\"noreferrer noopener\">\uc9c0\uc6d0 \ud300<\/a>\uc5d0 \ubb38\uc758\ud574 \uc8fc\uc138\uc694. \uc5b8\uc81c\ub4e0\uc9c0 \ucd5c\uc120\uc744 \ub2e4\ud574 \ub3c4\uc640 \ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4!<\/p>\n<p><em>Your YouTrack team<\/em><\/p>\n<p><em>\uac8c\uc2dc\ubb3c \uc6d0\ubb38 \uc791\uc131\uc790<\/em><\/p>\n\n    <div class=\"about-author \">\n        <div class=\"about-author__box\">\n            <div class=\"row\">\n                <div class=\"about-author__box-img\">\n                    <img decoding=\"async\" src=\"https:\/\/secure.gravatar.com\/avatar\/?s=200&#038;r=g\" width=\"200\" height=\"200\" alt=\"\" loading=\"lazy\"  class=\"avatar avatar-200 wp-user-avatar wp-user-avatar-200 photo avatar-default\">\n                <\/div>\n                <div class=\"about-author__box-text\">\n                                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n","protected":false},"author":964,"featured_media":345999,"comment_status":"closed","ping_status":"closed","template":"","categories":[808,89,907],"tags":[1527,477,1364,1550],"cross-post-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/youtrack\/346015"}],"collection":[{"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/youtrack"}],"about":[{"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/types\/youtrack"}],"author":[{"embeddable":true,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/users\/964"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/comments?post=346015"}],"version-history":[{"count":9,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/youtrack\/346015\/revisions"}],"predecessor-version":[{"id":353694,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/youtrack\/346015\/revisions\/353694"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/media\/345999"}],"wp:attachment":[{"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/media?parent=346015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/categories?post=346015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/tags?post=346015"},{"taxonomy":"cross-post-tag","embeddable":true,"href":"https:\/\/blog.jetbrains.com\/ko\/wp-json\/wp\/v2\/cross-post-tag?post=346015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}