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Monthly Archives: February 2014
Using YouTrack 5.1 as Your Help Desk
Update: With the YouTrack 5.2 we introduced the enhanced Help Desk workflow that allows you to support multiple customers in a single ticket/issue. Please refer to the Helpdeskers, Support Multiple Customers in a Single YouTrack Thread blog post for the Help Desk … Continue reading
Posted in features, how-to, release, tips
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