Monthly Archives: February 2014

Using YouTrack 5.1 as Your Help Desk

Posted on February 12, 2014 by Ekaterina Ivanova

Update: With the YouTrack 5.2 we introduced the enhanced Help Desk workflow that allows you to support multiple customers in a single ticket/issue. Please refer to the Helpdeskers, Support Multiple Customers in a Single YouTrack Thread blog post for the Help Desk … Continue reading →

Posted in features, how-to, release, tips | 68 Comments