Daily Archives: February 12, 2014

Using YouTrack 5.1 as Your Help Desk

Update: With the YouTrack 5.2 we introduced the enhanced Help Desk workflow that allows you to support multiple customers in a single ticket/issue. Please refer to the¬†Helpdeskers, Support Multiple Customers in a Single YouTrack Thread¬†blog post for the Help Desk … Continue reading

Posted in features, how-to, release, tips | 74 Comments