Monthly Archives: March 2018

Make It Workflow — Part 9: Broadcasting Bulletins

In previous posts, we have described improvements for popular use cases that you would expect to be supported in an issue tracker. In addition to standard features like time tracking and helpdesk automation, YouTrack is capable of supporting really unusual … Continue reading

Posted in how-to, newsletter | Tagged , , , , | Leave a comment

Make It Workflow — Part 8: Helping the Helpdesk

Many organizations use an issue tracker to support their helpdesk. YouTrack provides tools that let you communicate with your customers by email without creating accounts for every user. In this post, we describe how workflows help you further improve helpdesk … Continue reading

Posted in how-to, newsletter | Tagged , , | Leave a comment

Custom Widgets in YouTrack

YouTrack lets you track activities in different projects and get an overview of the current status of your own tasks on a dashboard. There is a standard set of widgets in YouTrack that you can use at any time. But … Continue reading

Posted in features, how-to, newsletter | Tagged , , | Leave a comment

Security Issues Resolved in YouTrack in 2017

Last year we resolved a series of security issues in YouTrack and Hub that were not included as part of the release notes. Starting this year, we are planning to share quarterly reports about which security issues were fixed in … Continue reading

Posted in newsletter | Tagged | Leave a comment

Make It Workflow — Part 7: Generating Time Reports

In our previous post, we took a look at the Time Tracking feature and showed you how to use workflows to make sure that your colleagues add work items properly (that is, avoid cheating). In this post, we describe how … Continue reading

Posted in how-to, newsletter | Tagged , | Leave a comment

Make It Workflow — Part 6: Tracking Spent Time

Welcome back to our Make It Workflow series! In previous posts, we described solutions to problems like how to shield your issues from spying eyes and strategies for streamlining issue creation. From here on out, we’ll look at workflows that … Continue reading

Posted in how-to, newsletter | Tagged , | Leave a comment

YouTrack 2018.1 Released!

Please welcome YouTrack 2018.1! YouTrack 2018.1 introduces conditional custom fields, per-user localization, date-based swimlanes, and other improvements.

Posted in news, newsletter, release | Tagged , | 7 Comments