Are you and your team currently using or looking for a help desk tool for working with support tickets from customers or internal users? Are you already using a mailbox integration with YouTrack for that purpose? If so, we would like to invite you to participate in a study designed to improve our understanding of what teams expect from the tools they use for dealing with support tickets.
Qualifying participants will be compensated for their time! If you are interested in participating, please complete this short pre-study survey.
