YouTrack

YouTrack 2026.2 introduces customer groups in YouTrack Helpdesk, helping B2B support teams tailor the support experience to different customers. Teams can manage tickets by company, team, or organization, maintain different SLAs, assign support agents to specific groups, and apply customer-specific rules.

YouTrack 2026.1 introduces Whiteboards, a new way for teams to plan, brainstorm, and collaborate.

Now that we’re in 2026, we want to take a moment to reflect on the past year and share what's ahead. YouTrack continues to grow – we're seeing more teams than ever making the switch, and we're deeply grateful for the trust you place in us.

The YouTrack 2025.3 release introduces remote MCP (Model Context Protocol) support, which expands the possibilities for those who build integrations with YouTrack.

The new YouTrack 2025.2 release brings further design updates to make working on your projects easier. You also get a shared default dashboard and a growing set of useful apps.

We’re introducing a few changes to YouTrack prices, which will take effect on October 1, 2025. Read on to learn about the reasons for this change, how to prepare, and what it means for YouTrack Cloud and Server customers.

The YouTrack 2025.1 release introduces a bold new design that helps you navigate your projects and tasks more quickly. This new look and feel reflects years of learning about how teams work on projects.

We remain fully committed, as we have been all these years, to developing YouTrack as a platform that evolves with your needs. Our promise to you is to ensure that YouTrack continues to be available in both Server and Cloud versions, giving you the freedom to choose the hosting option that best fits your organization and data governance policies.

With the new YouTrack 2024.3 release, one of the most hotly anticipated functionalities in the YouTrack roadmap – apps – goes live! Apps help teams customize YouTrack to fit their specific needs, improving project management, reporting, automation, and integration with other tools.

Writing assistance powered by JetBrains AI is now included in YouTrack 2024.2. All cloud and server customers with active subscriptions can use it for free to automatically check grammar, spelling, and punctuation and add precision and flair to their writing.

We’re getting lots of feedback from teams that have recently started using YouTrack, and we’re adjusting our product development plan for YouTrack in response.

In the new YouTrack version 2024.1, we’ve improved the experience of support teams working with YouTrack Helpdesk based on the most popular feature requests from our customers.