Category Archives: newsletter

YouTrack 2018 Q3 & Q4 Roadmap

We’ve got some exciting features lined up for development in the second half of the year. As usual, our roadmap is just a projection. We can’t promise that we will deliver everything you see here — or that we won’t … Continue reading

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YouTrack 2018 Q1 & Q2 Roadmap Retrospective

Last January, we published a Roadmap for Q1 and Q2 2018. Here’s a look back at what we managed to deliver in the past six months and a little insight into our plans for features that didn’t quite make it out … Continue reading

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Introducing the YouTrack App for Slack

Here at JetBrains, we use Slack to boost productivity and stay connected. Since apps became available in Slack, we thought it would be a good idea to build one for YouTrack. We’ve been testing the app internally for the last … Continue reading

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Case Study: YouTrack, Warhorse, and the Deliverance of gamedev agile processes

Hi everyone! As you know, YouTrack is used by development teams across lots of different kinds of industries: software, retail, marketing, and game development, among others. The process of using an issue tracker in these industries is pretty similar, although … Continue reading

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YouTrack 2018.2 is Released!

Please welcome YouTrack 2018.2! YouTrack 2018.2 introduces a new Projects page, YouTrack Docker Image, a redesigned Issue Creation page as an experimental feature, and other improvements.

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New Data Center in Asia-Pacific Region for YouTrack InCloud

We have opened a new data center in Singapore for YouTrack InCloud customers.

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Discontinued Support for Slack Integrations over XMPP

If you’ve been working with our Slack integration that uses XMPP, we’re sorry to inform you that its days are numbered. Slack has already started to phase out support for connections through XMPP gateways. In early April, they removed these … Continue reading

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Introducing Per Usage Pricing Model for YouTrack InCloud

Coming into effect Autumn 2018, we are moving to a new per-usage pricing model for YouTrack InCloud, which also introduces a free plan with private projects. You will pay only for the user accounts you have each month. The new … Continue reading

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Make It Workflow — Part 9: Broadcasting Bulletins

In previous posts, we have described improvements for popular use cases that you would expect to be supported in an issue tracker. In addition to standard features like time tracking and helpdesk automation, YouTrack is capable of supporting really unusual … Continue reading

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Make It Workflow — Part 8: Helping the Helpdesk

Many organizations use an issue tracker to support their helpdesk. YouTrack provides tools that let you communicate with your customers by email without creating accounts for every user. In this post, we describe how workflows help you further improve helpdesk … Continue reading

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