features

Are you and your team currently using or looking for a help desk tool for working with support tickets from customers or internal users? Are you already using a mailbox integration with YouTrack for that purpose? If so, we would like to invite you to participate in a study designed to improve our understanding of what teams expect from the tools they use for dealing with support tickets. Qualifying participants will be compensated for their time! If you are interested in participating, please complete this short pre-study survey.  Learn more: https://surveys.jetbrains.com/s3/helpdes

You can read this post in English, French, Russian, German, Korean, Chinese, Japanese, Brazilian Portuguese, and Spanish. We are excited to announce that starting from YouTrack 2020.3, software development teams will be able to view pull requests alongside commits right in the issues activity stream. In today’s blog post, we’ll show you how to enhance the development process with this new feature and how to make it more transparent. This release also introduces a time tracking widget for dashboards, as well as several more improvements for anyone working with issues and the Knowledge Base: a