Make public! The advantages and disadvantages of public issue trackers
We as users have to deal with different tools every day. The tools may have bugs or be missing a feature we desperately want to have in it. There are different ways users can report these issues. Sometimes we need to send the companies an email, other times we should fill out a form on their website, or if we want to report an issue a little less privately, we can always use social media, which we might scare the developers of the application into getting our issue solved a little bit quicker? But is there a better way? In our opinion, there is. They are what’s known as Public issue tracker
5 Tips for Tracking Issues in YouTrack
Issue trackers are designed to help you manage issues faster and make your work more productive. But sometimes, you spend more time looking for important issues than actually working on them. Today I will tell you about the most productive ways to track your issues in YouTrack. (more…)
YouTrack 2017.3 is Released!
Case Study: YouTrack at Rostelecom-Integracija
This guest blog post is brought to you by a company called Rostelecom-Integracija. Rostelecom-Integracija a company that develops and implements software solutions for Rostelecom, the biggest national telecommunications company in Russia, with a presence in every segment of the telecommunications services market and coverage of millions households in Russia. Rostelecom-Integracija is developing solutions in different areas of telecom company automation, including CRM solutions, billing systems, reporting solutions and business process automation. What do you do from a business perspect