YouTrack Cloud

We have opened a new data center in Singapore for YouTrack InCloud customers. (more…)

Coming into effect Autumn 2018, we are moving to a new per-usage pricing model for YouTrack InCloud, which also introduces a free plan with private projects. You will pay only for the user accounts you have each month. The new pricing model also introduces a new free plan which now includes private projects. (more…)

Last Monday, August 24, we upgraded the first part of our InCloud servers to YouTrack 6.5. On Tuesday, August 26, our clients started to report some problems connected with the upgrade. The problems included: 1. YouTrack failed to start 2. YouTrack failed to renew the license 3. Integration with Hub was broken which led to issues with user management. What Happened? As you already know, starting from version 6.0 YouTrack ships with Hub. For YouTrack InCloud, this means we have a set of YouTrack instances running on one server and a set of corresponding Hub instances running o

On Monday September, 23rd YouTrack InCloud servers were updated to v5.0.3. As some of you might noticed, this update caused an issue related to custom domains. Luckily, it affected only several custom domains. Due to the issue custom domains were reset to default "...".myjetbrains.com address. YouTrack engineers investigated the problem and came up with a quick solution how to set custom domains back. However, in order to apply the bug fix we had to restart the servers. Therefore, some of you might noticed another unscheduled 15 minutes downtime. We apologize for the inconvenience you mi

As you might have noticed, on Wednesday, February 20, there was the problem with YouTrack InCloud availability. The problem caused downtime at around 19.00 GMT and another downtime at around 23.00 GMT. What was the problem We use Nginx server which is focused on high concurrency, performance and low memory. On February 20 Nginx was unusually high loaded. This caused Out of memory error and we decided to restart Nginx on another server. We got 30 minutes downtime, finally. Honestly, longer than we expected. What we've already done to solve this issue Our Nginx was restarted on anoth

YouTrack can be installed on different platforms. We have a stand-alone version which can be downloaded and installed on your own server. If you prefer a cloud-hosted solution we have YouTrack InCloud available for you. There is always a third way as well: why not host YouTrack stand-alone on a virtual machine hosted in Windows Azure? In this post we’ll walk you through getting a Windows Azure subscription, creating a virtual machine, installing YouTrack and configuring firewalls so we can use our cloud-hosted YouTrack instance from any browser on any location. Getting a Windows Azure subs

YouTrack InCloud is now available for purchase in our brand new JetBrains eStore! If you are already using YouTrack hosted in the cloud, you have two options: Choose and purchase one of the commercial plans. Get 2 months free by choosing a yearly subscription! Or switch to a free plan. To proceed to purchase, please log in first, using your JetBrains Account. Also, JetBrains Account allows you to check your subscriptions details in customer profile. Here is a quick preview of the available plans: For more details, please check our Pricing page. And here is some detailed information about

As you may have noticed, YouTrack InCloud is out! Other than saying thanks to our beta-testers we would like to tell you about the important steps you need to take before December 31, 2011 to continue using your YouTrack InCloud site in production: 1. You'll receive an email with a link to confirm your intention to use your YouTrack site in production. Please follow the link. Note: Please contact us if you haven't received the email by December 15, not even in your spam folder. 2. Fill in the form and confirm it. At this point we'll create a JetBrains Account for you, which works as single s

We are happy to announce the release of YouTrack InCloud, a cloud-based version of YouTrack, offering up to three months of free use. We would like to say thanks to all beta-testers who joined us in the early phase and gave us extremely valuable feedback! So, what’s so good about YouTrack InCloud? You get an all set-up, ready-to-go YouTrack site in less than 5 minutes No need to take care of hosting, maintenance and updates Your data are safe with daily backups stored on separate server SSL connection and custom domain Reporter accounts for your external users at no additional cos

Great news just in the nick of time! YouTrack Hosted has successfully migrated to version 3.0 and is open for new registrations. Welcome to Youtrack 3.0 Hosted! Enjoy all benefits of intelligent bug tracking without taking care of server administration and support. And even better - it's free! We've extended a free beta period for YouTrack Hosted until Fall 2011. Why should you try YouTrack 3.0 hosted? First of all, signing up for a hosted YouTrack is the fastest and easiest way to try all the brand new features, and then decide whether to stick with the hosted service - or migrate to

As you already know, YouTrack is hosted at Amazon Elastic Cloud (Amazon Elastic Compute Cloud (N. Virginia)). AWS has been experiencing huge connection problems since Thursday, April 21, 2011 which meant that all YouTrack hosted instances were unavailable. We would like to provide you with details of the issue we've experienced and decisions we had to make to solve the problem fast and effective. AWS connection problems started on Thursday, April 21, at 10.00 GMT+1. Since it was the first time we were experiencing such a long service unavailability while using Amazon services, we decided to w