1. YouTrack Introduces a New Design

    The YouTrack 2025.1 release introduces a bold new design that helps you navigate your projects and tasks more quickly. This new look and feel reflects years of learning about how teams work on projects. The new design introduces: A new navigation panel on the left-hand side that makes all the key sections of YouTrack more accessible. It also reduces clicks, making your work faster, and it leaves more space for you to add even more pages in YouTrack with apps.  A redesigned Issues page that gives you more ways to organize your issue views. Work within the familiar task-brows

  2. YouTrack 2025 Roadmap

    Our commitment to you We remain fully committed, as we have been all these years, to developing YouTrack as a platform that evolves with your needs. Our promise to you is to ensure that YouTrack continues to be available in both Server and Cloud versions, giving you the freedom to choose the hosting option that best fits your organization and data governance policies. Learning from experience as teams choose YouTrack YouTrack is growing faster than ever, with a double-digit percentage increase in the customer base over the last year. We see adoption increasing in various team fun

  3. Comment organiser le travail de votre équipe juridique dans YouTrack

    YouTrack peut être utilisé par différents types d'équipes métiers, dont les équipes juridiques. Il ressort des retours de nos utilisateurs et de nos échanges avec nos clients que les technologies et les opérations juridiques sont des sujets cruciaux pour ces équipes. YouTrack peut aider les cabinets juridiques dont les principaux domaines d'activité sont la jurisprudence et la fourniture de services juridiques, ainsi que les services juridiques d'entreprises de divers secteurs d'activité. Cet article s'adresse aux équipes juridiques qui souhaitent découvrir comment tirer parti de la te

  4. How To Organize Your Legal Team’s Work In YouTrack

    It's no secret that YouTrack is used by various sorts of teams, including legal ones. In conversations with our customers, legal technologies and legal operations are emerging as hot topics. YouTrack can help legal firms whose main areas of business are jurisprudence and providing legal services, as well as in-house legal departments at companies in a variety of industries. We’ve put together this post as a useful primer for legal teams who want to learn more about how they could use technology to make their work easier or more efficient. YouTrack is highly customizable, and this helps

  5. YouTrack Introduces Apps

    With the new YouTrack 2024.3 release, one of the most hotly anticipated functionalities in the YouTrack roadmap – apps – goes live! Apps help teams customize YouTrack to fit their specific needs, improving project management, reporting, automation, and integration with other tools.

  6. The YouTrack App Now Supports Helpdesk Projects

    The YouTrack Helpdesk functionality has arrived in the YouTrack app! This means you can manage your customer support services on the go. Your agents and other team members can now work with support requests from their phones and tablets, and your reporters can submit and review tickets and public Knowledge Base articles in the app too. A new YouTrack app version is already available for iOS or Android. If you’ve already started a helpdesk project in YouTrack, all existing and newly submitted tickets will automatically appear in the app. How support agents and other team members

  7. YouTrack Introduces Free Writing Assistance, Powered by JetBrains AI

    Writing assistance powered by JetBrains AI is now included in YouTrack 2024.2. All cloud and server customers with active subscriptions can use it for free to automatically check grammar, spelling, and punctuation and add precision and flair to their writing. We’ve also added improvements based on the most popular requests from teams using various parts of YouTrack on a daily basis. In YouTrack Helpdesk, you can now create online forms with conditional fields that allow for enhanced customization of your reporters’ tickets, while also allowing agents to clone tickets in order to work o

  8. YouTrack Roadmap 2024

    We’re getting lots of feedback from teams that have recently started using YouTrack, and we’re adjusting our product development plan for YouTrack in response. This flexibility with regard to our medium-term plans is possible for us since, in the longer term, we remain committed to our product’s core values and our vision for it. We kicked off the new year with the first major update of 2024, which used your feedback to enhance the experience of working with Helpdesk agents. In this post, we’d like to highlight what’s next on the agenda in our YouTrack roadmap for 2024 and confirm our

  9. YouTrack Adds More Flexibility for Helpdesk Projects

    In the new YouTrack version 2024.1, we’ve improved the experience of support teams working with YouTrack Helpdesk based on the most popular feature requests from our customers. Support teams working with several helpdesk projects for multiple customers or products can now restrict any helpdesk project for predefined groups of reporters and manage their tickets privately. We've also added an option so that agents can edit ticket summaries directly in YouTrack. Beyond this, it became easier for you to work with attachments and undelete content in YouTrack. Enhancements for teams wo

  10. Watch our YouTrack Helpdesk Online Demo

    In this livestream, we dive deep into YouTrack Helpdesk's capabilities for support teams and internal service desks.

  11. Discover the Power of JetBrains AI in YouTrack for Free

    The power of generative AI is now freely available to teams using YouTrack! AI Assistant, powered by JetBrains AI, is available in YouTrack 2023.3. It helps you generate summaries for content in tasks, articles, and support tickets, provides a localized summary of content in any language, and composes replies and comments for you. You can now also use text recognition to copy text from images and search for images containing specific text. More enhancements have been included to improve your work with tasks, issue lists, and articles. AI Assistant in YouTrack AI Assistant

  12. YouTrack Now With Improved Knowledge Base Collaboration

    The YouTrack 2023.2 release brings powerful updates to article collaboration in the Knowledge Base, improves the experience of both support teams and customers within helpdesk projects, adds Turkish language support, and supercharges YouTrack’s performance for everyone working with tasks.

  13. Helpdesk Projects Arrive in YouTrack

    YouTrack 2023.1 introduces YouTrack Helpdesk, which enables you to streamline your customer support services for both external and internal clients.

  14. YouTrack Roadmap 2023

    Our product commitment and aspirations. What we’re working on. Broad goals for 2023 and beyond

  15. Watch the “YouTrack Project Management: Essentials for Getting Started” Online Demo

    You’ll get an overview of how to manage your tasks and projects easily, work with your team’s Agile boards, use powerful time tracking, create Gantt charts effectively, and see what’s going on with reports and dashboards.

  16. YouTrack Adds Telegram Integration

    The latest YouTrack update brings out-of-the-box Telegram integration.

  17. Subscribe to Our Brand-New YouTube Channel

    YouTrack is on YouTube. Now the only you that’s missing is, well, you!

  18. Do You Speak Math? So Does YouTrack!

    Welcome back to school, tech students and faculty members! Did you know that YouTrack lets you work with math formulas with ease? Learn more about YouTrack’s LaTeX support and free licenses for students and schools.

  19. YouTrack Now With More Powerful Time Tracking

    YouTrack 2022.2 comes with an incredible set of enhancements for your time tracking routines.

  20. YouTrack Now With Interactive Gantt Charts

    Version 2022.1 introduces one of the most exciting developments in YouTrack history – interactive Gantt charts!