Settings for Your YouTrack InCloud Mail Notifications

Posted on November 21, 2019 by Elena Pishkova

We would like to address our YouTrack InCloud customers who are using email notifications.

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New Ways to Connect to Your Gmail Account

Posted on October 15, 2019 by Elena Pishkova

This post is addressed to those of our YouTrack users who are setting up email notifications to their Gmail accounts or establishing a new connection to the G Suite mailbox.

If Gmail denies you authentication, please read on.

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Issues List Improvements

Posted on August 21, 2019 by Natasha Katson

We’re getting ready to roll out the redesigned version of the Issues list in our next major release. In this blog post, I’ll tell you about some of the improvements we’ve added to the experimental version of the page in our latest bug fixes.

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Features to be Discontinued in Upcoming YouTrack Releases

Posted on August 8, 2019 by Natasha Katson

Hi everyone!

We previously published a roadmap for Q3&Q4 2019. As we move forward in different directions, we have to leave some functionality behind. In this blog post, we’ll tell you which features will no longer be supported in our upcoming releases.

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What’s next: YouTrack Roadmap 2019 Q3 & Q4

Posted on July 29, 2019 by Natasha Katson

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Hi everyone,

This year we’ve released two major updates for YouTrack. It’s time to share our vision for what lies ahead.

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YouTrack 2019.2 is Released!

Posted on July 8, 2019 by Natasha Katson

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We continue to make YouTrack better. In this blog post, I’ll tell you more about the features included in YouTrack 2019.2.

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Behind the Scenes with Experimental Features

Posted on June 24, 2019 by Natasha Katson

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In YouTrack 2019.1, we introduced a redesigned version of the Issues List as an experimental feature. Thanks to your feedback we think we’ve learned all the pain points. Today we want to share with you some details on how we work on experimental features, and on the new issue list as a specific example.

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A Reminder: Discontinuing Support for Internet Explorer

Posted on June 18, 2019 by Natasha Katson

Dear users,

Last February, we announced that we will discontinue support for Internet Explorer 11 starting from YouTrack 2019.2. The release is planned for July 2019, so we kindly remind you to switch to one of the other supported web browsers before the release.

What does this mean?

In earlier versions of YouTrack, we have only supported versions of Internet Explorer earlier than Internet Explorer 11. Starting with YouTrack 2019.2, we will no longer guarantee the stability of YouTrack functionality in any version of IE and will no longer fix bugs that only affect this web browser.

Please reach out to us if you have any questions or difficulties – we are here to help!

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Make public! The advantages and disadvantages of public issue trackers

Posted on May 13, 2019 by Natasha Katson

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We as users have to deal with different tools every day. The tools may have bugs or be missing a feature we desperately want to have in it. There are different ways users can report these issues.

Sometimes we need to send the companies an email, other times we should fill out a form on their website, or if we want to report an issue a little less privately, we can always use social media, which we might scare the developers of the application into getting our issue solved a little bit quicker? But is there a better way? In our opinion, there is. They are what’s known as Public issue trackers. But for some reason, very few companies use them. Today I want to talk about the advantages and disadvantages of having a public issue tracker and share some tips on how we handle the one we use at JetBrains.

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Make It Workflow — Part 12: Storing Data between Workflow Runs

Posted on April 11, 2019 by Mariya Davydova

Every now and then the question as to whether it is possible to store data between workflow executions comes up. For example, when a team lead wants to show an informational message to the entire team, once to each person. The most straightforward way to achieve this would be to add a flag “hasSeenTheMessage” to each user account. However, YouTrack doesn’t allow you to define properties like this via the workflow, though we are planning to support such use-cases in some form or another in the future.

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In the meantime, I want to show you how to work around this problem using the existing workflow capabilities. OK, so before we dive into the code, let me first briefly explain how different types of workflow-accessible data are stored in YouTrack.

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