YouTrack

YouTrack 2026.2 introduces customer groups in YouTrack Helpdesk, helping B2B support teams tailor the support experience to different customers. Teams can manage tickets by company, team, or organization, maintain different SLAs, assign support agents to specific groups, and apply customer-specific rules.

We’re sharing this update to inform YouTrack administrators about several security vulnerabilities that were recently identified and fixed in YouTrack.

A security vulnerability in YouTrack came to light in March 2026, and we fixed it immediately. Most of you don't need to do anything, but we want to keep you informed. For most YouTrack administrators, this is purely an informational post.

YouTrack 2026.1 introduces Whiteboards, a new way for teams to plan, brainstorm, and collaborate.

Now that we’re in 2026, we want to take a moment to reflect on the past year and share what's ahead. YouTrack continues to grow – we're seeing more teams than ever making the switch, and we're deeply grateful for the trust you place in us.

The YouTrack 2025.3 release introduces remote MCP (Model Context Protocol) support, which expands the possibilities for those who build integrations with YouTrack.

The new YouTrack 2025.2 release brings further design updates to make working on your projects easier. You also get a shared default dashboard and a growing set of useful apps.

We’re introducing a few changes to YouTrack prices, which will take effect on October 1, 2025. Read on to learn about the reasons for this change, how to prepare, and what it means for YouTrack Cloud and Server customers.

The YouTrack 2025.1 release introduces a bold new design that helps you navigate your projects and tasks more quickly. This new look and feel reflects years of learning about how teams work on projects.

We remain fully committed, as we have been all these years, to developing YouTrack as a platform that evolves with your needs. Our promise to you is to ensure that YouTrack continues to be available in both Server and Cloud versions, giving you the freedom to choose the hosting option that best fits your organization and data governance policies.

It's no secret that YouTrack is used by various sorts of teams, including legal ones. In conversations with our customers, legal technologies and legal operations are emerging as hot topics.

With the new YouTrack 2024.3 release, one of the most hotly anticipated functionalities in the YouTrack roadmap – apps – goes live! Apps help teams customize YouTrack to fit their specific needs, improving project management, reporting, automation, and integration with other tools.