YouTrack 2019.2 is Released!

Posted on July 8, 2019 by Natasha Katson

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We continue to make YouTrack better. In this blog post, I’ll tell you more about the features included in YouTrack 2019.2.

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Behind the Scenes with Experimental Features

Posted on June 24, 2019 by Natasha Katson

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In YouTrack 2019.1, we introduced a redesigned version of the Issues List as an experimental feature. Thanks to your feedback we think we’ve learned all the pain points. Today we want to share with you some details on how we work on experimental features, and on the new issue list as a specific example.

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A Reminder: Discontinuing Support for Internet Explorer

Posted on June 18, 2019 by Natasha Katson

Dear users,

Last February, we announced that we will discontinue support for Internet Explorer 11 starting from YouTrack 2019.2. The release is planned for July 2019, so we kindly remind you to switch to one of the other supported web browsers before the release.

What does this mean?

In earlier versions of YouTrack, we have only supported versions of Internet Explorer earlier than Internet Explorer 11. Starting with YouTrack 2019.2, we will no longer guarantee the stability of YouTrack functionality in any version of IE and will no longer fix bugs that only affect this web browser.

Please reach out to us if you have any questions or difficulties – we are here to help!

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Make public! The advantages and disadvantages of public issue trackers

Posted on May 13, 2019 by Natasha Katson

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We as users have to deal with different tools every day. The tools may have bugs or be missing a feature we desperately want to have in it. There are different ways users can report these issues.

Sometimes we need to send the companies an email, other times we should fill out a form on their website, or if we want to report an issue a little less privately, we can always use social media, which we might scare the developers of the application into getting our issue solved a little bit quicker? But is there a better way? In our opinion, there is. They are what’s known as Public issue trackers. But for some reason, very few companies use them. Today I want to talk about the advantages and disadvantages of having a public issue tracker and share some tips on how we handle the one we use at JetBrains.

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Make It Workflow — Part 12: Storing Data between Workflow Runs

Posted on April 11, 2019 by Mariya Davydova

Every now and then the question as to whether it is possible to store data between workflow executions comes up. For example, when a team lead wants to show an informational message to the entire team, once to each person. The most straightforward way to achieve this would be to add a flag “hasSeenTheMessage” to each user account. However, YouTrack doesn’t allow you to define properties like this via the workflow, though we are planning to support such use-cases in some form or another in the future.

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In the meantime, I want to show you how to work around this problem using the existing workflow capabilities. OK, so before we dive into the code, let me first briefly explain how different types of workflow-accessible data are stored in YouTrack.

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Changes in BitBucket and YouTrack integrations

Posted on April 4, 2019 by Natasha Katson

Dear users,

A while ago Atlassian announced that they are changing Bitbucket Cloud REST APIs starting from April 29, 2019.

What do you need to do?

If you’re running YouTrack Standalone and have active integrations with Bitbucket, you should update to YouTrack version 2019.1.51078 prior to April 29th. If you don’t upgrade, your Bitbucket integrations will no longer work.

Please reach out to us if you have any questions or difficulties – we are here to help!

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YouTrack 2019.1 is released!

Posted on March 21, 2019 by Natasha Katson

Please welcome YouTrack 2019.1!

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We continue to improve YouTrack bringing you the first release of 2019. Check out this blog post to learn what’s new in the latest version.

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Make It Workflow — Part 11: Updating Batches of Issues

Posted on March 19, 2019 by Mariya Davydova

I’m happy to announce that after almost a year-long break I’m back with the “Make It Workflow” series. Back then, we published a whole load of posts dedicated to talking you through various YouTrack usage scenarios and how to set up the workflows for them. Through this series so far, we’ve covered topics such as restricting issue visibility, generating time reports, and enhancing mailbox integration. You are welcome to check out the “Make it Workflow” series if you haven’t done so already.

We are reviving Make it Workflow today with our next installment in the series: updating issues. You may be wondering why this topic in particular? After all, it is part of the core functionality of the workflows, and we have discussed it already many, many times before. This post though is going to be a little bit different, today we are all about scaling the process and altering many issues at once.

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State of YouTrack Workflow APIs

Posted on March 12, 2019 by Mariya Davydova

Some time ago we wrote that support for legacy workflows would cease in YouTrack 2019.1.

By “legacy” workflows we mean those written in the old Workflow Editor, which was an external application discontinued in version 2018.3.

We see that some of our customers are still using these legacy workflows. According to our feature usage statistics, almost 6.5% of YouTrack InCloud instances have one or more legacy workflows enabled. We’ve decided to keep them afloat for another 6 months, meaning that these workflows will stop working as of version 2019.3.

That said, we strongly encourage you to upgrade your legacy workflows as soon as possible. Not only is the old editor unavailable (meaning that you can’t change anything in your old rules), but the new API is also way more powerful and convenient. Some new features are unsupported in the old API; for example, you can’t implement action rules there.

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Discontinuing Support for Internet Explorer 11

Posted on February 28, 2019 by Natasha Katson

Dear users,

We need to inform you that we are discontinuing support for Internet Explorer 11 starting from YouTrack 2019.2.

If you are IE 11 user, we recommend that you switch to another supported browser. YouTrack 2019.2 is approximately planned for release in August 2019, and you will be informed again about this a month before the actual release.

What does this mean?

Starting with YouTrack 2019.2, we will no longer guarantee the stability of YouTrack functionality in IE 11 and will no longer fix bugs that appear only in IE 11.

Why are we doing this?

A while ago Microsoft announced the Edge browser as their replacement for IE. Since this announcement, IE has not seen many updates, neither in terms of functionality nor from a security point of view. Based on YouTrack internal analytics, fewer than 1% of our customers are using IE 11, so we have decided to put our efforts into supporting other browsers (Google Chrome, Safari, MS Edge, etc.).

What do you need to do?

If you are using IE 11, please switch to one of the other supported browsers before the YouTrack 2019.2 release.

Please reach out to us if you have any questions or difficulties – we are here to help!

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