To all who placed an order during the End of the World Sale
Wow, this was a real doomsday… The promo is over now and the world still exists. Our heartily congratulations, everyone!
Now, going back to business, there’s a long queue of orders that you have placed during the promo. Our payment processor is currently working on handling them, and expects to process the entire queue by end of business day Central European Time today. In other words, you should all receive confirmation e-mails for your orders within the next 6 to 7 hours.
After your order has been confirmed by the payment processor, JetBrains takes over and ensures license delivery to your mail boxes. Although this usually takes no more than an hour, in circumstances like this having your license delivered may take up to 48 hours after confirming your order.
Please understand that all parties including JetBrains and our payment processor are working as fast as they possibly can. Thank you for your patience and understanding.
Update, Dec. 24, 12.10 PM CET: Most licenses have been delivered during the weekend. There are still around 500 orders worldwide that are in the queue to be processed. We expect to be able to deliver licenses associated with these orders within 24 hours. To everyone who are still waiting for their licenses to arrive, apologies for the delay and thank you for your patience.
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