Issue Tracking Tools Survey

Update: We conducted a survey with over 1,500 participants to find out the most popular issue tracking tools and gain insight into how they are used by different members of software development teams. Here is the infographics.


Dear Developers and Development Teams,

We want to know what you think!

We are conducting a study to learn more about the Issue Tracking tools that professionals use in their work process, and would very much appreciate your input. As a result, we’re planning to publish a review of popular issue tracking tools that will help newcomers choose the right tool for their team.

If you have experience working with any issue tracking tools, please share with us. Become a part of our study by responding to this survey.

It shouldn’t take longer than 10 minutes, and you’ll get a chance to win one of ten $50 Amazon certificates or one of ten individual subscriptions to a JetBrains IDE of your choice. Winners will be chosen randomly.

Thanks in advance!

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8 Responses to Issue Tracking Tools Survey

  1. Avatar

    Antti Kirmanen says:

    May 23, 2016

    We had recently a customer case, where our customer’s customer needed a lighter, yet flexible alternative to Jira. We ended up comparing the issue tracking features of Deveo, GitLab, GitHub and BitBucket.

    We wrote a blog post about the comparison, which you’d probably find somewhat interesting:

    Feel free to check out also it, and use it your survey if needed.

    • Valerie Andrianova

      Valerie Andrianova says:

      June 6, 2016

      Hi Antti,
      Thanks fro sharing, the post looks very interesting. We’ll definitely use it for our internal analysis.


  2. Avatar

    Karina says:

    May 26, 2016

    Hello! Great survey!

    I am a student and currently doing a research on the topic “Issue tracking tools”. I would be very thankful, if there would be a possibility to contact Valerie Andrianova and, maybe, ask a few questions on this topic for my research.

    I am looking forward to get in touch! Thanks!

    • Valerie Andrianova

      Valerie Andrianova says:

      June 6, 2016

      Hello Karina,
      Thanks for your feedback, we appreciate it. I’ve just contacted you via the email, provided here. Please feel free to ask any question. I’ll be happy to help.


  3. Avatar

    Daniel says:

    June 2, 2016

    Does anyone know when the winners are being drawn?

    • Valerie Andrianova

      Valerie Andrianova says:

      June 6, 2016

      Hi Daniel,
      We’re planning to contact the winners by the mid. of June. If you don’t get an email by the end of next week, it means that you were not lucky this time. Hope, you’ll be the lucky one!


  4. Avatar

    Oleg says:

    July 6, 2016

    Do you plan to publish your study? It would be quite interesting to see the aggregated data.