JetBrains E-Shop, Community Blackout Recovery Schedule

Hello all,

This is a post for those of you who’s currently trying (and failing) to buy something from JetBrains, or to submit a bug into our issue tracker, or contribute to one of our community resources.

Today the extreme heat in Europe finally took a toll on us in the form of blackout that temporarily took down a part of our online assets.

While the majority of resources at is available, our e-shop section is down (which is why you aren’t currently able to order any of our products), as are our bug tracker, wiki, and forums.

We’re regularly getting updates on the recovery progress, and the current (quite rough) recovery time estimate is today evening, 19:00 CET.

We apologize for the inconvenience, and we’re really hoping for a quick recovery.

Update! Seems like it’s all over, and on schedule! Power supply is resumed, meaning that YouTrack, Confluence, and JetBrains e-shops are now back online, and our support service is working well!

Comments below can no longer be edited.

3 Responses to JetBrains E-Shop, Community Blackout Recovery Schedule

  1. Avatar

    serge says:

    July 13, 2010

    Please also note that Support Team has no access to the issues you submit during the recovery period. All the support requests will be processed as soon as recovery is complete and our mail servers become available. We are sorry for the possible delays in processing your support tickets.

  2. Avatar

    Dmitriy says:

    July 15, 2010

    Guys, it seems the service is down either. Couldn’t connect to the repo through out the day.

    Best wishes.

  3. Avatar

    Dmitriy says:

    July 15, 2010

    Well looks like it’s on again! ))

Discover more