JetBrains Marketplace Updates in Light of the Digital Services Act (DSA)

Elena Kerpeleva

In response to the recent implementation of the Digital Services Act (DSA), JetBrains Marketplace has introduced a new policy covering the reporting of inappropriate content, and we’ve updated our agreements. In this blog post, we’ll delve into the details of these changes and how they impact users and vendors on our platform.

New Content Moderation Policy

As of February 17, 2024, the DSA has officially come into full force across all EU member states. The act aims to regulate and control the dissemination of illegal or harmful content online, providing more consumer protection in online services, including marketplaces like JetBrains Marketplace. 

In order to comply, JetBrains Marketplace has rolled out a Content Moderation Policy, as well as a way for users to report any inappropriate or harmful content, including plugins, reviews, and other information. Furthermore, the policy outlines the steps JetBrains takes to review reported content and enact appropriate measures, such as removal or suspension. 

Users can now report:

Reviews or comments – by clicking on the ellipsis (three dots) icon and selecting Report:

Plugins – by clicking Report Plugin at the bottom of the overview tab:

Any type of content – by clicking Report Content in the footer. In the popup that appears, users will need to provide a URL of the content they want to report and identify the type of violation:

Updates to JetBrains Marketplace agreements

In response to the regulation, we’ve updated both the JetBrains Marketplace Agreement and the JetBrains Marketplace Developer Agreement.

As of February 17, when logging into JetBrains Marketplace, users and developers have been asked to consent to the new agreements.

Here are the key updates. 

For the JetBrains Marketplace Agreement, we introduced: 

1. Section 5, “User Content”, and we added the JetBrains Marketplace Content Moderation Policy. 
2. Section 8, “Feedback”, which describes how the JetBrains Marketplace team deals with feedback from users and/or plugin developers.

The JetBrains Marketplace Developer Agreement received a few changes:

1. Plugin developers must now indicate whether they are traders or non-traders under EEA consumer protection laws to keep their plugins available.
2. Section 5.7 outlines the process for handling payment issues due to incorrect banking details.
3. The wording of Section 11 was revised to clarify that updates are obligatory only for developers of paid plugins.
4. Plugin developers are responsible for technical support per Section 12.
5. Developers must adhere to the Content Moderation Policy and cannot solicit ratings and reviews in a manipulative manner (see Section 14, “Reviews and Comments”).

Final thoughts

We believe that collaboration among users, vendors, and the JetBrains Marketplace team, as outlined in the new policy, is a powerful tool for safeguarding the digital space and maximizing the benefits of JetBrains Marketplace. 

By working together, we can ensure that JetBrains Marketplace is a safe, trustworthy, and reliable online environment where users can freely explore and engage with plugins and their authors.

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