How to Import Your Jira Projects into YouTrack 6.5 in One Click

Whew, writing an entire post about OneClick is going to be a challenge!

In your admin menu, choosing ‘Import from JIRA’ opens a straightforward form.

blankFill in the connection details, and YouTrack will discover what permissions you have in each of the JIRA projects.


Give me power

In case you don’t have certain permissions in your JIRA, you will experience the following kinds of frustration (since some of your data may not be imported):

  • Without a Jira System Administrator, Jira Administrator or Administer projects role, no JIRA group members and no role actors will be imported. Important: if a comment in Jira is only visible to some role, the YouTrack group created during import to represent this role will be empty, thus the comment will not be visible unless you add members to the group.
  • Without permissions to view voters and watchers, no votes or watches will be found.
  • Without a permission to manage watchers, this will be your last chance to get the watches imported even if you don’t have the previous permission.

At this point you should decide if you need to beg your Jira administrator to grant you more permissions or if it’s time to OneClick.

Almost ready

If you or your manager have not yet decided to completely migrate to YouTrack (but what are the chances of that anyway?), ‘Continuous Import’ is an option for you. When checked, it triggers an import every 10 minutes to poll any changes made in your Jira. You can switch this option on/off at any time.

So, finally, OneСlick it!

ready-to-import 2

Ta-da! Like I said, it’s very simple and utterly harmless.

complete1 2

Further development

For those who prefer to get their hands dirty, we will allow low-level control of the import process in YouTrack 7.0. You will be able to control every single operation of the import process.

We also plan to implement two-side data synchronization to keep the competition honest.

Brought to you by OneClick. Hope you enjoyed it.

And now when you know all the insights about our brand new Jira import, it’s time to Get YouTrack 6.5 and see it in action!

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5 Responses to How to Import Your Jira Projects into YouTrack 6.5 in One Click

  1. Pingback: YouTrack 6.5 — Баг-трекер для всей команды -

  2. Onno says:


    I’m having quite some issues with the import functionality. I’ve just start a trial period for YouTrack and tried to import my projects from JIRA cloud. It seemed to go okay. But there were some users in there I wanted to remove. Since removal is not possible, I merged them instead.

    When comparing the tickets in YouTrack with the ones in JIRA, I noticed that the issue number were off. So a ticket named BLA-146 in JIRA was named BLA-145 in JIRA. Also I noticed the comments for the issues were not available, but things like attachments and work-logs did transfer.

    After digging through other people’s bug reports, I noticed a report about merging users leading to comments disappearing. Although the issue was resolved I figured it merging users might have caused the issues I was facing, so I removed the entire project hoping to re-import everything. Sadly that doesn’t work, since YouTrack remembers the last imported issue timestamp and only imports the new tickets, not the old ones anymore, even though the project itself is recreated, there are no tickets in it anymore.

    Is there any way to retry a full import?

  3. alexander.volfman says:

    I believe some of your Jira issues might have been either removed or moved to another project. Here’s the issue I’ve created based on your feedback:

    If YouTrack can not access all required information to set comment visibility during the import, it would ‘hide’ such comments. This actualy means the comments will be visible to a project-admin group members. If you add a user into this group, they will be able to see the comments.

    After the import finishes, running it from scratch is not possible. Here’s the respective issue:


  4. Thomas says:

    This is so nice!

    I tried the Free 10-user version of YouTrack and had problems with import from a 25+ user JIRA install

    I see this issue which seems related is fixed in 7.0 but I am not sure how the issue was resolved. Any insight to that?


    • Valerie Andrianova says:

      Hi Thomas,
      Yes, this issue was fixed in the scope of the upcoming 7.0 version. All the users that exceed your current license limitation will be imported banned. YouTracl 7.0 is currently planned for Q2 2016.

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