How BoldSign Modernized Development at Scale With JetBrains dotUltimate

Mehul Harry

When the engineering team at Syncfusion set out to build BoldSign, a modern e-signature platform, they knew speed and stability would be critical. Supporting 40,000+ organizations across industries like finance, legal, and IT, BoldSign had to offer fast, secure document signing at scale without slowing down its own development cycles in the process. 

But as adoption grew, so did the platform’s complexity.

“We faced performance issues like freezes. It was tough to introduce modern coding practices while dealing with slowness.”

– George Livingston Arulvetham, Head of Product, BoldSign

Read the full Syncfusion/BoldSign case study for details.

Like many .NET teams, BoldSign’s growing codebase and fragmented tooling made it hard to maintain momentum. The team needed an integrated environment that could keep up with a modern full-stack (.NET Core with Vue/React), containerized workflows, and cross-functional collaboration. 

A different approach to productivity

As development became more complex, so did the need for better tools.

The BoldSign team evaluated JetBrains Rider for performance and adopted JetBrains dotUltimate to bring multiple tools into one cohesive experience. Builds now complete in 15–20 seconds and the team reports no more freezing or slowness, even with large solutions.

Adoption ramped steadily: A few engineers tried Rider, then more followed—today it’s the team standard. Beyond Rider, BoldSign uses dotTrace and dotMemory plus integrated database tooling (based on DataGrip) under a single organizational license. 

From code to quality: Catching issues earlier

Rider’s code analysis helped BoldSign raise quality without disrupting workflows.

The team also standardized on a shared .editorconfig, reducing style inconsistencies and PR friction from day one. 

Diagnosing performance before it’s a problem

For a platform that processes large batches of PDF and image files, performance isn’t optional. With dotTrace and dotMemory, the team traced a stubborn memory leak within minutes and reports roughly halved profiling time. Overall, profiling/debugging times are down 25–50%. 

“Switching to JetBrains Rider reduced build and debug cycles by over 30%. With faster builds, integrated tools, and smooth debugging, Rider enabled us to ship faster while maintaining high code quality – a game-changer for our fast-moving e-signature SaaS product.”

– George Livingston Arulvetham, Head of Product, BoldSign 

Agentic AI development

BoldSign’s engineers extended Rider with an in-house AI plugin that automates repetitive deployment steps. It supports multiple AI models, meets security requirements, and avoids extra licensing costs, keeping developers in their everyday IDE workflow. 

• Automates deployment boilerplate directly inside Rider
• Lets the team switch between AI models as needs change
• Now an everyday productivity booster
• Next step: evaluate JetBrains AI Assistant alongside their bespoke solution 

From many tools to one workspace

Previously, engineers switched between external tools to manage PostgreSQL and Cosmos DB. Now they work inside Rider using built-in database tooling powered by DataGrip—with IntelliSense, result filtering, and safe read-only production access—reducing context switching and errors. 

Onboarding that works at scale

New engineers receive a JetBrains license on day one and follow an internal wiki with short screen-casts on Rider, dotTrace, and dotMemory. A shared .editorconfig enforces code style from the first commit, helping hires reach full productivity in about one month. 

Results that speak for themselves

Since moving to JetBrains dotUltimate, BoldSign reports:

• ~30% faster development cycles (measured internally)
• 1–2 minute builds reduced to 15–20 seconds
• 25–50% time savings in profiling/debugging
• Zero performance complaints since switching
• Consistent code quality via standardized formatting and smart guidance

Looking ahead

As BoldSign continues to scale, the tools provided by dotUltimate—Rider, dotTrace, dotMemory, and powerful DataGrip-based database management—are integral to how the team ships software. 

“We’re a very happy customer. That’s why we’re sharing this story. We want other teams to benefit the way we have.”

– George Livingston Arulvetham, Head of Product, BoldSign

Learn more

Interested in streamlining your development workflows with Rider, dotTrace, dotMemory, and integrated database tooling powered by DataGrip? → Learn more about JetBrains dotUltimate.

→ Learn more about JetBrains dotUltimate
→ Contact us to request a demo or speak with sales

Subscribe to a monthly digest curated from the .NET Tools blog:

Subscribe form

By submitting this form, I agree to the JetBrains Privacy Policy Notification icon

By submitting this form, I agree that JetBrains s.r.o. ("JetBrains") may use my name, email address, and location data to send me newsletters, including commercial communications, and to process my personal data for this purpose. I agree that JetBrains may process said data using third-party services for this purpose in accordance with the JetBrains Privacy Policy. I understand that I can revoke this consent at any time in my profile. In addition, an unsubscribe link is included in each email.

Submit

Thanks, we've got you!