What’s Next: YouTrack Roadmap 2020

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We’d like to share with you our vision of what’s to come for YouTrack product development in 2020. Some major upcoming features on our roadmap include Articles, which are knowledge base pages, reactions in issue comments, an out-of-the-box Helpdesk solution, a group of changes to introduce a simplified user interface, and an Inbox for your notifications.

Please read ahead to learn more about our works in progress.

Major changes

Articles. These are editable knowledge base pages where your content will be available right next to your issues, boards, and reports in YouTrack. In Articles, you’ll be able to add text and images, create sub-pages, and store all the necessary information about your projects. You’ll also be able to manage permissions and restrict access to sensitive information.

Reactions. Emoji reactions are already used daily in communications, so we want to make it possible to use them in the issue comments. This will allow you to react quickly to your colleagues’ comments, images, and so on.

Inbox. As the number of messages about your projects increases, it becomes even more important to be able to get the most out of them. We want to add an Inbox that allows the UI to display notifications, such as regular notifications, system notifications, the reactions stream, and What’s New updates.

Simplified user interface. In addition to providing more features for agile and diverse teams, we also realize that some users need a simple look and feel, so we are working on a group of improvements that will introduce a new, simplified issue-list view and make navigation across YouTrack easier.

Organizations. This option allows YouTrack administrators to organize users and their projects into groups called Organizations, which allow them to follow the team or work structure.

Helpdesk solution. Currently, YouTrack is often used to track and work with incoming mail or to issue requests from external and internal users. We are planning to expand on this use and provide an out-of-the-box Helpdesk solution with an embeddable form and knowledge base.

Feature requests

JT-32201 – VCS integration feature that allows reviews and changes to be linked to issues across different projects.
JT-28903 – VCS integrations pull requests support.
JT-22980 – Configure custom fields visibility per user group.
JT-5962 – Ability to specify several groups when limiting access/sharing.
JT-18173 – Integration with Zapier application.
JT-55627 – YouTrack as a cluster, performance improvements.

More experiences to be upgraded

We are building YouTrack to be adaptable to fit the needs of your team. So the list below does not merely include specific functionality to be added. Instead, it contains our vision of the priority usage scenarios that we will continue to work on in order to make them more user-friendly and powerful.

Project tracking experience. We’re also adding improvements to time-tracking and project management functionality.

Agile boards experience. We are going to look closer at how various agile teams work and enrich the functionality of Kanban and Scrum boards.

Mobile application use. Starting with the push-notifications feature for YouTrack Mobile on Android, we are going to continue to adapt and improve our mobile version. We will be working on a new look and feel for the interface, as well as stability improvements. To enrich the experience of working with issues from a mobile device, we are planning to support doing contextual searches, linking issues, adding tags and work items, in addition to Markdown improvements.

Onboarding experience. We plan to make the onboarding process for new YouTrack users easier and more comprehensive.


We hope that these selections for YouTrack development correspond to the features you voted for. Please note that we’ve shared our vision, but all forward-looking items are subject to change.

We rely on your feedback, so please share your thoughts in the comments below. To get the latest updates, subscribe to our blog and follow us on Twitter.

About Elena Pishkova

Elena Pishkova is YouTrack and Hub Product Marketing Manager at JetBrains
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19 Responses to What’s Next: YouTrack Roadmap 2020

  1. Nikolay says:

    Great! Very good!

  2. Max says:

    Looking forward for new features!!!

  3. Tom says:

    I really hope there is a Confluence import tool for the Article feature. We have switched away from JIRA and would love to do the same with Confluence.

  4. Chris says:


    Looking forward to the new features!

    If we have feedback for improving YouTrack, where is the best place for those running/using YouTrack to post ideas and suggestions so that they get seen by the right persons? (e.g. you mentioned ‘voting’).

    • Elena Pishkova says:

      Hello Chris!

      We have a public tracker for feature requests and bugs in YouTrack, which is available here.

      In YouTrack, you can search for specific requests or sort by votes. You can also vote for the features you would most like to see implemented.

      In the event that you and your users have some ideas in mind that have not yet been requested, feel free to submit your feedback to us simply by creating a new issue.

      We’re looking forward to getting feedback from you and your team!

  5. Christian says:

    What about python API?

    • Elena Pishkova says:

      We were planning to deprecate the old library by the end of February. However, we’ve decided not to do so until after we have released the new one, and we expect this to happen at the beginning of March. Both libraries will be available together for a short time, but please be prepared for the old one to be deprecated not long after the new one is released.

  6. Oleg Fomin says:

    Very(!) interested in articles!

    In a small-sized teams it’s very convenient to have issue tracker and documentation in one place.

  7. BA says:

    Woot! Excited especially about the HelpDesk use-case! And Articles. Awesome stuff!!!

  8. Michael says:

    What’s the planned date for this release?

    • Elena Pishkova says:

      Michael, this is a plan for several releases during the year. We hope to deliver the features one by one as soon as they are ready.

  9. todd kovalsky says:

    ETA on the article pages? Is this meant to function like Atlassian Confluence?

    • Elena Pishkova says:

      Hi Todd,

      we hope to have some news in this regard in Q2. Articles as a part of YouTrack will cover scenarios of creating, editing, sharing and storing information about your projects, so yes, in that sense, it could be considered as an alternative to Confluence.

  10. Jeroen Ticheler says:

    How does YourTrack relate to what you develop in Space? Are the two complementary? Can they be integrated or is YourTrack functionality ported to Space?
    Thanks in advance.

    • Elena Pishkova says:

      Hi Jeroen,

      we’re developing YouTrack as a tool for those who are looking for a solution to cover the vast majority of scenarios of agile project management, issue tracking and knowledge base creation (in the nearest future).

      Space is a single solution for software development, including features of planning, issue tracking, and collaboration.

      So, these are two separate products. Upon Space release, the team will be looking at providing limited integration with some of our tools where this makes sense.

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