Upsource + JIRA Integration

Did you know that you can integrate Upsource with JIRA? It’s super easy, and not only it’ll allow you to have links to JIRA issues in Upsource, you will be able to create JIRA issues straight from a code review page in Upsource.

Let’s say, I have a project called MyAwesomeProject with default settings in JIRA with the key MAP. Now, if I want to report an issue to that project from a code review, I need to open my Upsource project settings and specify very little: JIRA URL, admin credentials, and project key.


That’s it, you’re ready to report issues from a code review:


Upsource will automatically create an issue in JIRA:

You can even create issues from discussions:

Issues reported from Upsource will all have the same type. Which one? The one that you have on top of the list here (Issues → Issue Type Schemes):
You can reorder these types in JIRA settings, so that something else is on top, and then the issues reported by Upsource will have a different type.

The default types of issues are all suitable for Upsource, but if you want to have a customised issue type for Upsource issues, make sure it has following issue fields enabled: Reporter, Summary, and Description.

Depending on how much you have customised your JIRA instance, you may or may not need to fine-tune some settings to enable this integration. Feel free to check out our documentation.

This entry was posted in Feature. Bookmark the permalink.

13 Responses to Upsource + JIRA Integration

  1. Yury V. Zaytsev says:

    Would be cool if Redmine was supported as well!

  2. Jeffrey says:

    Why does it require a 3 letter key? Our company only uses 2 letter keys, which are valid in JIRA

  3. Eric B. says:

    Can the integration go the other direction, too? For example, in our current implementation with Crucible, JIRA has a section that list the associated reviews.

    Would that same capability be possible with Upsource?

  4. Patrick says:

    Sounds nice.

    Will it be possible to automatically create a review from a Jira issue when a certain status transition is triggered (i. e. from “in progress” to “in code review”)?

    And, will it be possible to trigger another status transition once that code review is marked as “accepted” in upsource (i. e. automatically set the linked ticket from a status like “in code review” to e. g. “in deployment”)

    Would of course require some config depending on the workflow, and would require a detection if the status has changed during review timespan (in that case, the manually altered ticket status should not be modified).

  5. Chris says:

    I think in the newest version there is no link “Create issue” :(

  6. Timur says:

    Sorry, I didn’t get how to “have links to JIRA issues in Upsource”. I take it that it’s something more than just copy “” and paste in in comment? What’s exactly jira specific here?

    Would be nice if, f.e. when review’s being created from branch, it’s name would be parsed in search of PROJ-9999 and if it matches to some real existing ticket “” link to it automatically appears at the top of review (near the name of review or even inside it).

    Or is there some macro we can specify to mention some ticket and link to it will appear with some additional info, like confluence do it in atlassian?


  7. Ulli says:

    We need to add multiple Jira projects for UpSource project …How to handle it

Leave a Reply

Your email address will not be published. Required fields are marked *