Discover the Power of JetBrains AI in YouTrack for Free
The power of generative AI is now freely available to teams using YouTrack! AI Assistant, powered by JetBrains AI, is available in YouTrack 2023.3. It helps you generate summaries for content in tasks, articles, and support tickets, provides a localized summary of content in any language, and composes replies and comments for you.
You can now also use text recognition to copy text from images and search for images containing specific text.
More enhancements have been included to improve your work with tasks, issue lists, and articles.
AI Assistant in YouTrack
AI Assistant is powered by the JetBrains AI Service, which transparently connects you to a sophisticated large language model (LLM) and enables specific AI-powered features inside YouTrack. Free credits are now available to use with JetBrains AI for our customers, so we encourage every team to check out the opportunities that generative AI can bring to your daily collaboration on projects.
Effortless summaries with AI Assistant
How often do you open a task or an article and see a description and discussion so long that you need to scroll up and down? AI Assistant will give you an at-a-glance summary of the content in project tasks, Knowledge Base articles, and helpdesk support tickets. It analyzes the title, description, and all of the comments, no matter the length, and provides a summary of what’s going on that you can read in seconds.
You can replace what was originally written with the generated summary if it better conveys the meaning.
When you want to speed up things further, you can briefly draft a task description and ask AI Assistant to suggest an alternative summary so that a clear and concise title is added in just two clicks.
For teams working in several languages or with customers across the globe, a summary can play an even more critical role in speeding up communications. AI Assistant provides summaries in the language you set in your user preferences. Even when the content in question is in another language, it can give you a translated, condensed version of the task or article in no time at all.
Let AI Assistant generate comments for you
When you’re ready to join the discussion, AI Assistant offers you ways to compose a reply. AI Assistant will provide you with suggestions on how to reply to the comments based on the content. Choose the topic for the reply that you want to start with, and AI Assistant will create a suggested comment for you.
Then, you can either use the suggested text directly or modify it before publishing. In many cases, you can get the desired results much faster than typing your reply from scratch.
AI Assistant will work in the language of the previous comment in the discussion so that your message won’t get lost in translation.
Use the power of generative AI for free
All YouTrack Cloud customers, including small teams using YouTrack for free and YouTrack Server customers with active subscriptions, now have access to free credits for AI-powered features. These credits will be replenished weekly so your teams can have constant access to the power of generative AI.
In 2024, we plan to offer additional credit purchases for more extensive team needs. Meanwhile, YouTrack administrators will have access to AI credit usage statistics to understand how the use of AI features is distributed across your teams.
The era of generative AI in YouTrack is only just getting started. We’ll continue our work to make AI Assistant even more powerful and expand the AI actions to give you the help you need in your YouTrack activities. Stay tuned!
Use JetBrains Grazie to write even faster
If you can’t wait while we’re working on bringing you the next batch of powerful generative AI features in YouTrack, you can participate in the free JetBrains Grazie Early Access Program!
Grazie is a writing assistant also powered by JetBrains AI. It helps you improve text that you compose directly in your web browser, meaning you can easily use it with YouTrack.
You can get real-time proofreading, autocompletion, definitions, and rephrasing right in your browser for seamless and effective communication. Grazie is now available as a free extension in Google Chrome and Safari (beta) and speaks several languages, including English, German, French, Spanish, Russian, Korean, Chinese, and Japanese. These features will help you communicate faster in YouTrack, JetBrains IDEs, and other platforms.
Text recognition from images
YouTrack can now automatically extract text from image attachments. When you add an image – a screenshot, a photo of a document, or any other image containing text – YouTrack quickly turns it into editable and searchable text with ease.
You can copy text from images for further use. When you search for text, YouTrack also includes images containing any matching text.
Due to certain technical restrictions, this feature is unavailable to some YouTrack Server installations, specifically ones that have started from .zip archives. We hope that YouTrack administrators will consider planning the switch to Docker – our Support team always on hand to assist.
Pinned Comments in tasks, articles, and support tickets
One of the most-voted feature requests from our public tracker has been released, so we hope this relatively minor feature improves how your team collaborates in YouTrack.
You can now highlight important parts of the discussions in tasks, articles, or support tickets by pinning comments. They help you draw attention to information or answer frequently asked questions. Pin comments to the top of the discussion to help readers not to overlook the crucial parts.
The use cases are numerous. The results of a lengthy debate can be pinned so that all issue followers can quickly get an understanding of the resolution. For support services organized with YouTrack Helpdesk, a pinned comment in a ticket with a helpful answer can save your team time when working on similar cases in the future. For articles in the Knowledge Base that document any aspect of your project, a pinned comment can also save future readers time and effort.
This version also comes with a freshened-up interface for viewing tasks in YouTrack Classic and greater control over the look and feel of the issue views – you can now resize the fields panel and manage the density of the layout.
Check out the Release Notes for the full technical details and a comprehensive list of bug fixes and improvements in this release. For full details on configuring the latest features, visit the documentation.
If you use YouTrack Cloud, you’ll automatically be upgraded to YouTrack 2023.3 in accordance with our Maintenance Calendar. If you have an active YouTrack Server subscription, you can download YouTrack 2023.3 today. If you don’t already have a license, you can use the free trial to test out the new version before you commit to buying! For more information about the licensing options available for YouTrack, please visit our Buy page.
We always appreciate your feedback. Please share it in the comments below, and don’t hesitate to contact our Support team if you have any questions. We’re always here to help!
Your YouTrack team
Subscribe to Blog updates
Watch our YouTrack Helpdesk Online Demo
In this livestream, we dive deep into YouTrack Helpdesk's capabilities for support teams and internal service desks.
YouTrack Now With Improved Knowledge Base Collaboration
The YouTrack 2023.2 release brings powerful updates to article collaboration in the Knowledge Base, improves the experience of both support teams and customers within helpdesk projects, adds Turkish language support, and supercharges YouTrack’s performance for everyone working with tasks.
Helpdesk Projects Arrive in YouTrack
YouTrack 2023.1 introduces YouTrack Helpdesk, which enables you to streamline your customer support services for both external and internal clients.