Tag Archives: Workflow

Helpdeskers, Support Multiple Customers in a Single YouTrack Thread

Starting with v5.1, YouTrack can be used as a helpdesk without having to create accounts for your customers (the setup process is described here). Well, we’ve just released YouTrack 5.2 which enhances this functionality by allowing you to support multiple … Continue reading

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[YouTrack - Not Just an Issue Tracker] Webinar Recording, Slides and Session Q&A

Thank you for taking time to join us for our live webinar: YouTrack – Not Just an Issue Tracker on Tuesday, January 21. The recording of the webinar is now available on JetBrains YouTube Channel, as well as the slides … Continue reading

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Feel The Power of The Workflows

Enrich your processes – take full advantage of YouTrack’s customizable workflows Workflow system As you know, YouTrack comes with default built-in workflows, which can be attached from the Workflow tab in Administration > Project. Some YouTrack customers go further and … Continue reading

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YouTrack 4.2 is Ready to Chat With You

Valentine’s Day is meant to be spent with your loved ones. That’s why we’re releasing YouTrack 4.2 today – the latest and greatest version of our favorite agile issue tracker and project management tool. Now you can chat with YouTrack … Continue reading

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Making +1 mean what it really means

On YouTrack, you can vote for issues. There’s a button right at the top, beneath the title. It’s quite big. It doesn’t say “Vote” but it’s still pretty apparent The problem is, that not everybody seems to see the button. … Continue reading

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Spicing up YouTrack with Workflows

I had to set up a new project yesterday on YouTrack and needed to customize some of the default status fields. One of the ones I added was a ‘Paused’ status, for those times when a task gets held up … Continue reading

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Handling Email Feedback: YouTrack to the Rescue

Hello everyone! Thanks to our users, we receive lots of feedback every day. You post questions in our forum, create issues in our bug tracker, and, of course, you send us emails. If you get feedback emails on a regularly basis, … Continue reading

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JetBrains Hits a Perfect Three-Pointer With YouTrack 3.0

Please welcome YouTrack 3.0, a fully customizable version of our intelligent issue and bug tracker with a Free Pack now available for small teams. YouTrack 3.0 introduces two major enhancements: customizable workflow and complete issue attributes customization. With these additions, … Continue reading

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YouTrack 3.0 RC Is Available!

Good news, YouTrack 3.0 release is only few days away, and today we are introducing YouTrack 3.0 Release Candidate. If you are desperate to see a new YouTrack in action, this build is definitely for you. It does not contain … Continue reading

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Customizable Workflow Is Available In A New Energy EAP Build!

Energy release is scheduled for the end of April, which is coming very soon. So, today we’ve got a new Energy build with the customizable workflow available! This is the first try, so your feedback is extremely important for us. … Continue reading

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