Tag Archives: help desk

Helpdeskers, Support Multiple Customers in a Single YouTrack Thread

Posted on April 16, 2014 by mariyadavydova

Starting with v5.1, YouTrack can be used as a helpdesk without having to create accounts for your customers (the setup process is described here). Well, we’ve just released YouTrack 5.2 which enhances this functionality by allowing you to support multiple … Continue reading →

Posted in features, how-to, release, tips | Tagged , , | 36 Comments