YouTrack

It's no secret that YouTrack is used by various sorts of teams, including legal ones. In conversations with our customers, legal technologies and legal operations are emerging as hot topics.

With the new YouTrack 2024.3 release, one of the most hotly anticipated functionalities in the YouTrack roadmap – apps – goes live! Apps help teams customize YouTrack to fit their specific needs, improving project management, reporting, automation, and integration with other tools.

The YouTrack Helpdesk functionality has arrived in the YouTrack app! This means you can manage your customer support services on the go.

Writing assistance powered by JetBrains AI is now included in YouTrack 2024.2. All cloud and server customers with active subscriptions can use it for free to automatically check grammar, spelling, and punctuation and add precision and flair to their writing.

We’re getting lots of feedback from teams that have recently started using YouTrack, and we’re adjusting our product development plan for YouTrack in response.

In the new YouTrack version 2024.1, we’ve improved the experience of support teams working with YouTrack Helpdesk based on the most popular feature requests from our customers.

The power of generative AI is now freely available to teams using YouTrack! AI Assistant, powered by JetBrains AI, is available in YouTrack 2023.3.

The YouTrack 2023.2 release brings powerful updates to article collaboration in the Knowledge Base, improves the experience of both support teams and customers within helpdesk projects, adds Turkish language support, and supercharges YouTrack’s performance for everyone working with tasks.

YouTrack 2023.1 introduces YouTrack Helpdesk, which enables you to streamline your customer support services for both external and internal clients.

Our product commitment and aspirations. What we’re working on. Broad goals for 2023 and beyond