Make It Workflow — Part 9: Broadcasting Bulletins

In previous posts, we have described improvements for popular use cases that you would expect to be supported in an issue tracker. In addition to standard features like time tracking and helpdesk automation, YouTrack is capable of supporting really unusual scenarios with workflows. In this post, we look at how to use YouTrack as a platform for sending email newsletters.


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Make It Workflow — Part 8: Helping the Helpdesk

Many organizations use an issue tracker to support their helpdesk. YouTrack provides tools that let you communicate with your customers by email without creating accounts for every user. In this post, we describe how workflows help you further improve helpdesk support.


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Custom Widgets in YouTrack

YouTrack lets you track activities in different projects and get an overview of the current status of your own tasks on a dashboard. There is a standard set of widgets in YouTrack that you can use at any time. But sometimes you want to view the data in a different layout or track information from other applications. That is why we added functionality that lets you create custom widgets and add them to your dashboards. With this feature, you can extend the functionality of your dashboards to grab content from external sources or present issue data in a unique format.

Screen Shot 2018-03-19 at 16.33.54

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Security Issues Resolved in YouTrack in 2017

Last year we resolved a series of security issues in YouTrack and Hub that were not included as part of the release notes. Starting this year, we are planning to share quarterly reports about which security issues were fixed in YouTrack.

Below is a summary of some of the more important security issues resolved, including the description and the version that was affected and in which they were resolved.

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Make It Workflow — Part 7: Generating Time Reports

In our previous post, we took a look at the Time Tracking feature and showed you how to use workflows to make sure that your colleagues add work items properly (that is, avoid cheating). In this post, we describe how you can use workflows to report and analyze time tracking data.


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Make It Workflow — Part 6: Tracking Spent Time

Welcome back to our Make It Workflow series! In previous posts, we described solutions to problems like how to shield your issues from spying eyes and strategies for streamlining issue creation. From here on out, we’ll look at workflows that support specific use cases, like enhancing time tracking functionality or making your helpdesk more powerful.

Let’s start with time tracking.


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YouTrack 2018.1 Released!

Please welcome YouTrack 2018.1!


YouTrack 2018.1 introduces conditional custom fields, per-user localization, date-based swimlanes, and other improvements.

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YouTrack 2018 Q1 & Q2 Roadmap

Hi everyone!

Today we are happy to share our plans for YouTrack development in the first half of 2018. Since we switched to shorter release cycles, we’ve shifted our focus away from mapping out all of the features we hope to deliver over the course of the entire year. Our agile approach helps us respond to shuffling priorities and emerging trends.

2018 Roadmap1 (1)

Here’s a sneak peek at some of the exciting features we plan to deliver for YouTrack in the not-so-distant future.

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YouTrack 2017 Roadmap Retrospective

Retrospective@2xHi everyone!

Last year, we published a Roadmap for 2017 and we are happy to share the results with you.

First, we’ve fully switched to continuous delivery and enabled experimental features functionality. This approach let us to get your feedback before the features were fully released and helped us improve those features before they went public.

Here is the list of features from the roadmap that were released in 2017.

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2017 In Review: Task & Project Management Trends

We hope that your 2017 was successful, productive and full of bright and memorable moments for you and your team. We wish you all the best for the holidays and hope you have a great start to the new year.

Project Management Trends 2017
The end of the year is just the right time to take a retrospective review. What are the main usage trends in YouTrack? Which projects and boards are the most popular? Which reports do you use more often? We’ve collected the most interesting trends in YouTrack usage through 2017 and are excited to share them with you*.

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