workflow

Our product commitment and aspirations. What we’re working on. Broad goals for 2023 and beyond

Our product commitment and aspirations. What we’re working on. Broad goals for 2022 and beyond

All jobs have some kind of routine to them, especially when you work in a team: close a user story when all its subtasks are resolved; remind your teammates about upcoming deadlines; create a release task and a bunch of subtasks and assign them to the responsible individuals. Do these steps sound fa…

Read this post in other languages:     We are happy to release YouTrack 2020.1! And now, there is a way to express this happiness, and many other emotions, with emoji reactions. 😀 What’s more, you won’t miss any reactions thanks to reaction notifications we’ve introduced. In other en…

Every now and then the question as to whether it is possible to store data between workflow executions comes up. For example, when a team lead wants to show an informational message to the entire team, once to each person. The most straightforward way to achieve this would be to add a flag "hasSeenT…

I'm happy to announce that after almost a year-long break I'm back with the "Make It Workflow" series. Back then, we published a whole load of posts dedicated to talking you through various YouTrack usage scenarios and how to set up the workflows for them. Through this series so far, we’ve covered t…

Some time ago we wrote that support for legacy workflows would cease in YouTrack 2019.1. By "legacy" workflows we mean those written in the old Workflow Editor, which was an external application discontinued in version 2018.3. We see that some of our customers are still using these legacy workflows.…

If you are working with YouTrack workflows in a separate workflow editor that supports a domain-specific language instead of JavaScript, we are here to inform you that we will discontinue supporting it starting from 2018.3. YouTrack 2018.3 will require all new workflows to be written in JavaScript. …

In this installment, we show you a few techniques for extending your Mailbox Integration with workflows. (more…)…

In previous posts, we have described improvements for popular use cases that you would expect to be supported in an issue tracker. In addition to standard features like time tracking and helpdesk automation, YouTrack is capable of supporting really unusual scenarios with workflows. In this post, we …

Many organizations use an issue tracker to support their helpdesk. YouTrack provides tools that let you communicate with your customers by email without creating accounts for every user. In this post, we describe how workflows help you further improve helpdesk support. (more…)…

In our previous post, we took a look at the Time Tracking feature and showed you how to use workflows to make sure that your colleagues add work items properly (that is, avoid cheating). In this post, we describe how you can use workflows to report and analyze time tracking data. (more…)…