workflow

Our product commitment and aspirations. What we’re working on. Broad goals for 2023 and beyond

Our product commitment and aspirations. What we’re working on. Broad goals for 2022 and beyond

All jobs have some kind of routine to them, especially when you work in a team: close a user story when all its subtasks are resolved; remind your teammates about upcoming deadlines; create a release task and a bunch of subtasks and assign them to the responsible individuals. Do these steps sound familiar? Doing tasks like this manually wastes time and increases the chances that something important gets missed. YouTrack is here to the rescue. Several years ago we introduced a feature called Workflows, which can automate all these kinds of routine tasks for you. In this blog post, we will share

Read this post in other languages:     We are happy to release YouTrack 2020.1! And now, there is a way to express this happiness, and many other emotions, with emoji reactions. 😀 What’s more, you won’t miss any reactions thanks to reaction notifications we’ve introduced. In other enhancements, in-context translation right from the user interface is now available for anyone who wants to contribute to our community-based language localizations. YouTrack 2020.1 also adds new custom fields settings for administrators to support some tricky use cases without writing workflows and i

Every now and then the question as to whether it is possible to store data between workflow executions comes up. For example, when a team lead wants to show an informational message to the entire team, once to each person. The most straightforward way to achieve this would be to add a flag "hasSeenTheMessage" to each user account. However, YouTrack doesn't allow you to define properties like this via the workflow, though we are planning to support such use-cases in some form or another in the future. In the meantime, I want to show you how to work around this problem using the existing work

I'm happy to announce that after almost a year-long break I'm back with the "Make It Workflow" series. Back then, we published a whole load of posts dedicated to talking you through various YouTrack usage scenarios and how to set up the workflows for them. Through this series so far, we’ve covered topics such as restricting issue visibility, generating time reports, and enhancing mailbox integration. You are welcome to check out the “Make it Workflow” series if you haven't done so already. We are reviving Make it Workflow today with our next installment in the series: updating issues. You may

Some time ago we wrote that support for legacy workflows would cease in YouTrack 2019.1. By "legacy" workflows we mean those written in the old Workflow Editor, which was an external application discontinued in version 2018.3. We see that some of our customers are still using these legacy workflows. According to our feature usage statistics, almost 6.5% of YouTrack InCloud instances have one or more legacy workflows enabled. We’ve decided to keep them afloat for another 6 months, meaning that these workflows will stop working as of version 2019.3. That said, we strongly encourage you to upgrad

If you are working with YouTrack workflows in a separate workflow editor that supports a domain-specific language instead of JavaScript, we are here to inform you that we will discontinue supporting it starting from 2018.3. YouTrack 2018.3 will require all new workflows to be written in JavaScript. (more…)

In this installment, we show you a few techniques for extending your Mailbox Integration with workflows. (more…)

In previous posts, we have described improvements for popular use cases that you would expect to be supported in an issue tracker. In addition to standard features like time tracking and helpdesk automation, YouTrack is capable of supporting really unusual scenarios with workflows. In this post, we look at how to use YouTrack as a platform for sending email newsletters. (more…)

Many organizations use an issue tracker to support their helpdesk. YouTrack provides tools that let you communicate with your customers by email without creating accounts for every user. In this post, we describe how workflows help you further improve helpdesk support. (more…)

In our previous post, we took a look at the Time Tracking feature and showed you how to use workflows to make sure that your colleagues add work items properly (that is, avoid cheating). In this post, we describe how you can use workflows to report and analyze time tracking data. (more…)