helpdesk

YouTrack 2023.1 introduces YouTrack Helpdesk, which enables you to streamline your customer support services for both external and internal clients.

Our product commitment and aspirations. What we’re working on. Broad goals for 2023 and beyond

Our product commitment and aspirations. What we’re working on. Broad goals for 2022 and beyond

In this installment, we show you a few techniques for extending your Mailbox Integration with workflows. (more…)…

Many organizations use an issue tracker to support their helpdesk. YouTrack provides tools that let you communicate with your customers by email without creating accounts for every user. In this post, we describe how workflows help you further improve helpdesk support. (more…)…